About Swoop

On the surface, we’re a travel agency specialising in adventurous trips to Antarctica, Patagonia and the Arctic. Dig deeper and you’ll find a diverse team of thirty people who are deeply knowledgeable and passionate about their destinations, working with individual autonomy and shared purpose. Customers cite our three websites as the best guidebooks to their regions, and our trips and service are second to none.

Swoop is heading towards being not just the global number one for our destinations and a stand-out brand in the travel industry, but also the centre of gravity for a worldwide community of people with an enduring interest in the experiences that can be found at the ends of the earth. If you like the sound of joining Swoop but don't find a position below which quite matches your own skills, please do get in touch anyway. As a fast-growing company, new opportunities are often opening up and we're always on the lookout for great talent.

Experienced Sales Manager

Swoop is expanding and we’re looking for an experienced, hands on Sales Manager to lead the Patagonia sales team with expertise, motivation and incredible people management skills.  For this role we can offer a relocation package if required.

Who are we?

Swoop Travel is a 33 person (and growing) travel company, specialising in trips to the ends of the earth - Patagonia, Antarctica and The Arctic; extraordinary destinations that provide our customers with incredible experiences and lifelong memories.

We live, sleep, eat and breathe all things travel and adventure. Our passion is what drives our success, and although there’s plenty of socials, destination-based reconnaissance trips and fun, we work hard and we love what we do.

If you spend your days dreaming of your next travel adventure or have regular weekend plans to be out in the fresh air and the wilderness - you could be just who we are looking for.

What you’ll be doing

This is a new role, with scope to innovate, shape and influence the future trajectory of the Patagonia Sales team, enabling it to achieve its full potential.

Using your extensive expertise you’ll provide daily management, coaching, mentoring, and motivation to a passionate team of four destination specialists, two of which are located in the US. In addition, a key part of this role is to lead by example and contribute sales of your own. On a more strategic level, you’ll also help define our sales strategy and develop an expanding global sales team.

Who you’ll be

We need a sales heavyweight who’s been there, done that and got the T-shirt when it comes leading, inspiring and developing teams to reach their full potential.  You’ll have a passion for innovating and implementing sales strategy - but also a desire to contribute to monthly targets with sales figures of your own.

Whilst you don’t need to have worked in the travel industry before, you do need to have a proven track record of leading successful sales teams and a love of the great outdoors. If you can’t honestly say that’s you - this won’t be the right role. If you can, it’s definitely worth a conversation with us.

In return we can offer

A competitive salary, dependent on your level of experience (plus Patagonia sales team bonus and company bonus), 20 days holiday per annum (plus your birthday), and annual 2-3 weeks reconnaissance trip, and the best views in Bristol. Seriously – we don’t call our offices ‘The Condors’ Nest’ for nothing.  In addition, if this role floats your boat but you’d need to relocate we can discuss a relocation package.

How to apply

Please email [email protected], including your CV and a brief covering letter to tell us why this role has piqued your interest.

Adventure Travel Sales Specialist

Our Bristol sales team is growing, and we’re recruiting for an Adventure Travel Sales Specialist to help expand upon and drive Patagonia sales.

Who are we?

Swoop Travel is a 30 person (and growing) travel company, specialising in trips to the ends of the earth; extraordinary destinations that provide our customers with incredible experiences and lifelong memories.

We don’t just work in the adventure travel industry, we live, sleep, eat and breathe all things travel and adventure. Our passion is what drives our success, and although there’s plenty of socials, destination trips and fun, we work hard and we love what we do. If you don’t dream of your next travel adventure or have regular weekend plans to be out in the fresh air and the wilderness, then maybe we’re not quite the right fit for you.

What you’ll be doing

Our Patagonia sales team sell a diverse range of trips to international English-speaking customers, from the renowned Torres Del Paine, to the off the beaten track destinations. If you have sales expertise and a passion for exploring the wilderness, then you can definitely add value to what we do. The Patagonia stuff? Never been, don’t know anything about the region? Provided you’re willing to learn, we’re willing to teach. If you’re ambitious, this could be the start of a new career in a growing, fast-paced, entrepreneurial travel company.

Who you’ll be

You’ll need to be a self-starter and have a ‘can do’ approach to developing and implementing your sales process. Our industry is competitive, so we need to be responsive to our customers, consistently moving forward to grow the business and reach our team targets.

Whilst we aren’t specifically looking for travel industry experience, successful sales experience is a must. You’ll love the sense of satisfaction in matching a customer with the right product, have a genuine passion for sales and live for the buzz of hitting your monthly targets. Perhaps you don’t love selling insurance, finance or whatever it is you are currently selling, and spend your days dreaming about your next trekking or travel adventure and want to bring your sales skills to a new purpose. 

In return, we can offer

In return, we offer a competitive starting salary (base salary, Patagonia team bonus and monthly company bonus), 20 days annual holiday, plus your birthday and regular opportunities to travel. To top it all off, our office has some of the best views of Bristol. Seriously, we don’t call it ‘The Condors’ Nest’ for nothing.

Head of Content

Swoop is expanding and we have an opportunity for an experienced, hands-on Head of Content to pioneer the expansion and development of Swoop’s digital offering, including three websites and a whole host of digital communications. Our website is our shop window to the world, and this is a crucial role in the growth of our business.

Who are we?

Swoop Travel is a 30 person (and growing) travel company, specialising in trips to the ends of the earth - Patagonia, Antarctica and the Arctic; extraordinary destinations that provide our customers with incredible experiences and lifelong memories.

We don’t just work in the adventure travel industry, we enjoy outdoor adventures of our own, such as trail running, hiking, kayaking, and climbing. Our passion is what drives our success, and although there’s plenty of socials, destination-based reconnaissance trips and fun, we work hard, and we love what we do. We are a team of ambitious and hardworking professionals who strive to be industry leaders when it comes to sustainability.

What you’ll be doing

Reporting directly to Luke Errington (Founder and Managing Director), you will be given complete accountability for creating, updating and maintaining website content In order to drive conversion rates to enquiry, and organic search traffic.

You’ll have the opportunity to devise, develop and manage a rolling twelve-month content plan for our three websites. Reviewing and optimising the IA for all three sites and identifying opportunities to improve the UI of key page templates and CMS features, managing internal and external resources.

We expect that you will manage our SEO agency and be responsible for the implementation of our on-page SEO programme. Our content isn’t limited to web copy and imagery; we also have a portfolio of illustrated guides and maps, and you’ll be responsible for their planning, curation and distribution.

Who you’ll be

You’ll have seen and lead similar content development programmes for several different websites, be familiar with multiple CMS platforms, and you’ll enjoy creating clarity and structure in complex systems.

You’ll understand the fundamentals of SEO and be confident in getting the best out of an SEO agency. You’ll have seen and led similar content development programmes for several different websites, and be familiar with multiple CMS platforms.

You’ll have observed numerous usability tests and have an objective and nuanced view of usability and UI design.

This is an autonomous role where we’ll look to you to use your initiative, previous experience and a naturally strategic approach to deliver tangible results for the business. You’ll need the confidence, skills and experience to drive strategic direction, with little external guidance. 

An agency background would fit well with the variety of this role, but if you've worked extensively within a business that utilises online presence as a sole “shop window” we’d definitely be interested in a conversation. In addition, you’ll be an influencer with strong interpersonal skills, able to manage multiple relationships and comfortable reporting at board level. You will also have a passion for all that is possible out in the open air.

In return, we can offer

A competitive salary, dependent on your level of experience (including a company bonus), 25 days holiday per annum (plus your birthday), oh, and the best views in Bristol. Seriously, we don’t call our offices ‘The Condors’ Nest’ for nothing.

Ready to plan your Patagonia adventure?

  • Swoop Patagonia Expert Chloe
  • Swoop Patagonia Expert Peter
  • Swoop Patagonia Expert Natascha
  • Swoop Patagonia Expert Taylor
  • Swoop Patagonia Expert Carola
  • Swoop Patagonia Expert Iain

Whatever your budget, group size, length of stay, preferred activity or appetite for adventure, we can help.

1-855-369-7866