Tag Archives: Guides

Jenny’s Torres del Paine dream trip

Jenny’s Torres del Paine dream trip

In September, Jenny took a memorable trip to Torres Del Paine National Park in Chile. Jenny does an amazing job below of telling us all about her experiences, the trip highlights and what is was like travelling with Swoop Patagonia and our partners.

Jenny’s feedback

Out of all the places I have seen in Chile during my trip (Santiago, Valparaiso, Atacama Desert, Torres del Paine), Torres del Paine was absolutely the highlight.

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Not only was I excited about being in Patagonia, a wish that has been on my list for quite a while, but choosing an organised hike with a tour operator was a very good choice as well. You can certainly do the trip by yourself; you will meet many people, the paths are marked very well, you can probably buy books that guide you through the park and its characteristics. But having a local guide just gives you the opportunity to learn so much more about what you see, about Torres del Paine National Park, its geology, flora, fauna and history, and getting this first-hand information right away, with the chance to get answers to more detailed questions as well, is a clear advantage in my eyes.

The trip on the W trek was organised perfectly by a tour agency recommended by Swoop Patagonia. The operation manager and one of the main organisers there were always very friendly and helpful whenever there were questions arising prior to the trip or even when urgent support was needed just the night before the trip.

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During the trip itself, even though parts of the hike were unexpectedly demanding (but still a big joy!), we always had enough time so we didn’t need to rush through the park, but enjoy the scenery whenever we wanted. The Torres del Paine National Park is a very special place, and I’m glad we were able to fully enjoy its beauty!

The trip was a big joy not least because of our very professional and pleasant guide! Whenever we had questions about things we saw he was able to give us an answer. Whenever we needed a break or wanted to spend some more time at a certain spot, he would understand and make that happen. He was very caring and always gave us the information we needed about what was going to happen the day. He had a good sense of humour on top of it all, which made the trip special as well.

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I’m thankful Swoop Patagonia put me in contact with their local partners in Torres del Paine! I would definitely recommend Swoop to friends and family, because I think first-hand advice from people who know the region just makes planning so much easier. And Swoop is doing their job very well, as far as I can tell from my experiences.

Eddie’s El Chalten experience

Eddie’s El Chalten experience

Eddie returned in March 2016 from a trip to Patagonia where he visited Los Glaciares and Torres del Paine national parks, cruised through the Chilean fjords and glaciers, and was fortunate enough to spot 40 whales on a Whale Watching trip! Here he talks about his experiences on the trip and in booking with Swoop.

Eddie’s Feedback:

I cannot really fault anything- the way that Swoop and their partners organised the experience, the people I met, and the places I went to were just amazing. I would visit again in a heartbeat.
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Eddies Itinerary

Eddie started his journey in El Calafate where he stayed in the Hotel Kosten Aike. His first day was spent on an excursion to the impressive Perito Moreno glacier. SAMSUNG CAMERA PICTURESNext was some group treks to Laguna de los Tres and Laguna Torre, where he took in some incredible views of Fitz Roy.
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Then he spent a couple of days based from an Eco Yurt Camp in Torres del Paine, choosing  from their various excursions and activities.

OLYMPUS DIGITAL CAMERAEddie then spent four days whale watching, travelling through the Magellan Strait to Carlos III Island – a great trip where you can see penguins, birdlife, whales and sea lions a plenty.

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Finally, he took an Adventure Cruise cruise to Ainsworth Bay & Tucker Islets, Pia Glacier & Glacier Alley  ending with a trip to Cape Horn and Wulaia Bay.

How was your trip overall and how did you find your itinerary?

What can I say but well organised and what a treat! The whole experience was more than I could have anticipated, people who I will always remember, Zoe, Pablo, Nicholas In El Chalten where I fell and cut my hand on the second day of walking great people. THANKS TO ALL OF THEM.OLYMPUS DIGITAL CAMERAHow was your adventure cruise?

The cruise was as I expected, very well organised perfect staff and food, the outings were brilliant, walks and activities for all levels of fitness.

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I sat on table 6 & met two lovely people and a French family. Everybody were great, with like minds, nice company.

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On the final night there was an auction for the navigation map, signed by the Captain, I was determined to have it and outbid all others, the chart is now being framed and will be in a point of prominence in my lounge.

How was your whale watching trip

The Whale Watching was incredible, be saw over 40 whales in just 3 days!OLYMPUS DIGITAL CAMERA

The campsite was rather tired, and the platform on the entrance to my ‘yurt’ had some rotten wood, but this was quickly forgotten when out amongst the whales!

SAMSUNG CAMERA PICTURESInterested in doing a similar trip? Get in touch with us today to find out more.

 

Ian & Sue’s Patagonia Adventure

Ian & Sue’s Patagonia Adventure

Ian and Sue returned in December from a 24 day trip to Chile and Argentina that was designed and arranged by Swoop Patagonia. Here they tell us about their experiences on the trip and in booking with Swoop.

‘We had the best holiday of our lives and would recommend it (and Swoop) to anyone!’ 

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Ian and Sue Feedback

The package you put together for us exceeded our expectations in every way.  The quality of the accommodation and guides was very high, and the choice of locations and activities was spot on for us.  We would recommend Swoop to anyone (and have done so).  The varied and unspoiled landscapes, the geology, and the incredibly rich variety of wildlife made Patagonia our perfect destination. If we are able to return to South America, I hope it will be under your auspices!

Ian and Sue’s Itinerary

Ian and Sue began their trip with a city tour of Santiago, followed by a night in the Hotel Boutique Oporto.

[Read Swoop’s list of recommended hotels in Santiago]

The city tour was faultless- a conversation with the courier led to an instant change to our afternoon itinerary, substituting a poet’s house with the Pre-Columbian Art Museum, and providing a driver to give us more time.  

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Pre-Columbian Art Museum, Santiago

Our guide had been a guide in the museum, so was amazingly knowledgeable. We ate at Como Agua Para Chocolate, and loved it.

[Read swoop’s top picks for restaurants throughout Patagonia]

The next morning they flew on to Puerto Montt, and the nearby island of Chiloe for a 3 night stay at Chil Hue, for 3 days of excursions to take in the local scenery, wildlife, fishing villages and penguin colony.

Our guide met us on arrival and drove us to Ancud, stopping several times on the way to show us birds etc.

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Chilean Wigeon

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Ringed Kingfisher

 

 

 

 

 

 

He was a fantastic guide with a wide knowledge of natural history, and the history of the island.  We had a great day out – including a short trip out to the penguin colony where we saw Magellanic and Humboldt Penguins.

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Magellanic Penguins – Chiloé

 

 

 

 

 

 

The next day, our itinerary was to have been a visit to several of Chiloe’s wooden churches.  We had already visited a couple, and knowing our interest in natural history, our guide (Jamie) proposed a visit to a private national park owned by a friend of his (Parque Tepuhueico). 

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Chiloé

 After visiting Castro en route, we had a fantastic trek in the temperate rainforest.  Jaime had helped set up the trails, and had translated the interpretation boards into English, so was the perfect guide. 

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On our last night, we went out for a traditional meal in Ancud. Needless to say, we loved Chiloe!

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Chiloé

Ian and Sue’s next stop was Punta Arenas, where they spent a day exploring the city, and the King Penguin Colonies of Tierra del Fuego.

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On arrival at Punta Arenas, we were met by our guide, who dealt faultlessly with our questions.  Hotel Ilia was one of the nicest and friendliest places we stayed. The room was large, light and airy.  The decor was attractively modern and arty, and the breakfasts were great. 

Punta Arenas exceeded our expectations. It was a friendly and characterful Chilean city: a bit ramshackle in places, but full of charm (and feral dogs…).  O’Higgins provided a wealth of restaurants to choose between.  We ended up going to Brocolino both nights, and enjoyed it very much.

Our day trip to see the King Penguins on Tierra del Fuego was a great success. It was a full day, but very variable and enjoyable.  We were in a small group in a mini-bus, which stayed with us all day. 

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King Penguins – Tierra del Fuego

Porvenir was an attractive (v small!) city with a surprisingly good museum.  The penguin site (not yet referred to as a “colony” as they hadn’t bred successfully yet) was great – with interesting plants as well as birds.  

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Lighthouse, Porvenir

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Chimango Caracara

 

 

 

 

 

 

The guide was excellent, stopping the bus to show us foxes, guanacos and rheas, and pointing out the dolphins on the short ferry crossing on the way back to the mainland.  On return, the bus dropped us off at O’Higgins for a meal as it was getting late.

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Guanaco

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Patagonian Grey Fox

 

 

 

 

 

 

The following day, Ian and Sue headed to an eco camp on the edge of Torres del Paine National Park for 3 days of excursions.

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Patagonian Skunk

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Lago Pehoe – Torres del Paine

 

 

 

 

 

 

We were picked us up in the afternoon, and driven to our accommodation, stopping several times en route to look at features, wildlife etc. The eco friendly camp we stayed at exceeded all our expectations.  We had the nearest yurt to the lake with distant views of the “Horns”.  

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Patagonia Camp

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Patagonia Camp

 

 

 

 

 

 

On arrival, the staff explained the options available for the next day.  The evening meal was great, with as much of the house wine as we wanted to drink (and the offer of a bottle to take back to the yurt) together with unwise quantities of pisco sour before and after the meal.

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Lady’s Slipper

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Patagonian Red Fox

 

 

 

 

 

 

For our first day of excursions we elected to go on the Fauna Trail Hike.  This was ideal for us, providing a good introduction to the scenery, flora and fauna of the area, together with an unexpected view of the rock paintings (see their wine label – and visit Majestic in the UK).  

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Guanaco

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Rock Paintings – Torres del Paine

 

 

 

 

 

 

We were also introduced to the lavish picnics provided by the camp.

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Magellanic Orchid

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Yellow Orchid

 

 

 

 

 

The next day, some of the trips could not run due to high winds. The guides asked us if we would like to go on a trek they hadn’t included in their list for some years, and the three guides, and just the two of us, had a great day out.  

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They shared their maté with us, explaining the simple ceremony involved, and we felt very included.  We had a fantastic view of an Austral pygmy owl.  

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Austral Pygmy Owl

The last  section of the walk was very challenging for me – a narrow path on loose scree – and they seemed to have forgotten my vertigo.  They admitted that if this section of the walk had been longer, they would have graded the walk as “Difficult” rather than “Moderate”!

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On our final day at the camp, four of us had elected to go on the Grey Lake Boat Trip, but on arrival at the jetty, we found that the boat had been cancelled due to high winds. Instead, we did the Grey Beach Hike in the morning (very close views of a pair of Magellanic Woodpeckers), together with a short hike to the Lake Toro viewpoint in the afternoon. 

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Magellanic Woodpecker

This provided a great day out, and showed off the guides’ ability to think on their feet.  We rounded the day off with a self guided walk to the local waterfall.

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Our stay at the eco friendly camp was the high spot of our holiday. The accommodation and surroundings were great, and the guides were all of the highest quality: we felt really looked after.

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Following their stay in Torres del Paine, Ian and Sue headed across the border to the town of El Calafate, where they visited the Perito Moreno Glacier, and took some day hikes from the nearby town of El Chalten.

P07820_Patagonia_2014_Sue_01 1320 The hotel in El Calafate was friendly, comfortable and stylish.  We were directed to the Laguna Nimezwhich was a must (we ended up going there again the next evening).  Not feeling able to face the queues at La Tablita, we ate at La Zaina, which was very good.

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The day excursion to Perito Moreno Glacier was a great success.  The guide was, as usual, everything we could ask for.  Although the viewpoints provided great views of the glacier, we found the boat trip well worth it, providing closer views of the ice walls, together with the sculpted icebergs floating in the lake. 

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Perito Moreno Glacier

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Perito Moreno Glacier

 

 

 

 

 

The boat lingered at each viewpoint long enough for everybody to get the photos they wanted.

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Perito Moreno Glacier

On our excursion to the Petrified Forest, our guide was very knowledgeable, both geologically and botanically.  

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Petrified Forest

In addition to the geology, this trip provided our best views of the flora of the steppe

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Following the excursion, we were taken to El Chalten.  Hotel Lunajuim was very friendly- the room was great, full of quirky modern art produced by the owner’s wife: we enjoyed our stay very much.  We ate at the Estepa, which we liked very much, and returned to on our last night.

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Our excellent guide took us (together with a picnic) to Laguna Capri.  This was an ideal trek for us, culminating in a satisfying view of the glacier.  We ate at La Tapera – very good again, with a great choice of wines displayed in the wine racks with price tags tied round the necks.

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The following day our guide Zoe took us to Lago del Desierto.  She was a great guide, and managed to show us torrent ducks, which had been on my list of “hope to sees” (and give us an excellent picnic). 

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Torrent Ducks

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Ashy Headed Goose

 

 

 

 

 

 

That evening, we ate at La Vineria, which must be one of the best wine bars in the world!  Their smoked platter was worth a mention as well as the wine.

On our last day in El Chalten we took a self guided trek towards Laguna Torre – we only made it to the three viewpoints en route, but the views were spectacular, and the route easy to follow.

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The next stop was Tierra del Fuego, for a few days exploring the birds and wildlife of the National Park.

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Southern Lapwing

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Black faced Ibis

 

 

 

 

 

 

Hotel Tierra del Fuego was a good place to stay – quite central and fairly near the waterfront.  We ate at Le Estancia – the food was quite good, but the service was patchy – much of their efforts seemed to be directed towards rich Americans presumably on their way to Antarctica.

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Black Necked Swans

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Upland Goose

 

 

 

 

 

 

The guided excursion to Tierra del Fuego National Park was enjoyable.  Our guide was knowledgeable, and urged us to suggest any changes to the itinerary we wanted, although we did find him a little impatient.  We ate at Moustacchio for the next two nights.  We found it very friendly, with a wide menu of well-cooked food (as Sue is allergic to crab, we tended to avoid predominantly fishy restaurants). 

The following day, our guide had booked us onto a Beagle Channel cruise, which culminated in a visit to an estancia, followed by a two hour minibus transfer home.  We decided to stay on the boat to return to Ushuaia rather than take the bus.

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This was one of our favourite days.  The weather was cold and wet but, on arrival at the penguin island, the sun came out, and the boat beached on the sand, giving us the best views we had ever had of penguins going about their normal lives. 

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In addition to the Magellanic penguins, there were a few Gentoo, and three King Penguins.

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For their final few days, Ian and Sue visited Buenos Aires, where they spend time exploring the city; it’s museums and art galleries.

[Read Swoop’s blog post about things to do in Buenos Aires]

On our departure day, our guide had already taken our details, and checked us in on line for our flight: this was a great idea- I wish other operators had done the same. After checking in at our hotel, we visited MALBA (a fantastic gallery). 

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The Hotel Esplendor was friendly and helpful. That evening we went to a nearby Parilla recommended by the hotel – it was OK, but I think I will stick to your recommendations in future! 

Our group tour of Buenos Aires in the morning was excellent.  The guide was very informative, and when one of the passengers expressed an interest in visiting Evita’s grave, she just added it to the itinerary.  At the end of the tour, she dropped the passengers off wherever they wanted.  

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A warning to other travellers: we were squirted with something outside the National Gallery, but when people offered to “assist”, we shouted at them until they went away (successfully avoiding robbery – although my mobile was later pinched on the underground: but that’s another story). 

A visit to El Ateneo, a bookshop in a converted theatre, should be on everyone’s to do list: there is even a cafe on the stage.  As an alternative to steak, we ate an Italian restaurant highly rated by the hotel (Il Gran Caruso): this was excellent.

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On our final day, we had a tour of the Opera House (very good), and spent the rest of the day at the San Telmo Market.  We really enjoyed ourselves, but are still kicking ourselves that we bought so little – everything was amazingly cheap and stylish.  

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Our Iberia flight home arrived back early, and we managed to catch an earlier coach home.

A satisfying end to the best holiday we have ever had. Thank you, Sally!

Anne’s Family Christmas in Patagonia

Anne’s Family Christmas in Patagonia

Anne and her family returned in January from a Christmas holiday in Argentina, designed and arranged by Swoop Patagonia. Here she tells us about their experiences on the trip and in booking with Swoop Patagonia…

‘Everything went fantastically, we LOVE Patagonia, and we so appreciated the careful planning.’

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Ann’s Feedback

Our family of 4 recently returned from a truly awesome trip to Patagonia organised by Sally at Swoop Patagonia. I typically am the trip organiser for our family, and usually eschew travel agents.  Thank goodness I was lured to Swoop Patagonia because the trip would not have happened without them, or at least it would not have been the fantastic trip that it was.  Sally was unbelievably helpful and responsive and so very knowledgable about Patagonia. In the early stages, we Skyped and swapped innumerable emails and she patiently and competently figured out what kind of trip we were dreaming of and put all of the pieces in place.

Lake above Peuma Hue

We spent time in El Chalten, El Calafate and in the Bariloche area.  Our hikes (both guided and independent) were among the most jaw-droppingly beautiful we have ever experienced (and this is compared to Bhutan, New Zealand, and many places in the US).

The accommodations in El Calafate, El Chalten, and Bariloche were locally run, extremely comfortable and brimming with friendly people. Sally worked with local operators to ensure that ALL of the details were covered, ranging from delicious box lunches for our hikes, to numerous transfers to and from airports, trailheads etc.

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The pre-trip information that Sally sent us was extensive and very well documented (e.g. packing list for hiking, suggestions for our time in Buenos Aires, specifics of domestic flights, transfers etc etc.). Sally also quickly answered questions that arose during the trip (eg. How much should I tip?) and yesterday we Skyped for close to an hour reliving our trip and going over all the details AND fantasising about future trips to Patagonia.

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We particularly appreciated all of the transfers that you arranged for us- I am not used to arriving at an airport and seeing a sign with my name on it and a friend driver to whisk me to my destination! I kept waiting for the time that the person would not show up, or some such, but it never happened!

I could not be more pleased and grateful for the amazing service and family trip of a lifetime! THANK YOU!

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Ann’s Itinerary

The trip began in Buenos Aires, from where the family flew on to El Chalten in Los Glaciares National Park, for three days of guided and independent day hikes in the region.

‘Our hikes were unbelievable, and our accommodation was outstanding. The staff who supported us and our guide, Alex, were all great’

They then travelled back to El Calafate for a day excursion to the Perito Moreno Glacier, which included a 1.5 hours ice hike, a boat excursion to the face of the glacier, and an hour on the viewing platforms in front of the glacier.

‘We had a really knowledgeable guide, and felt very safe and secure’

Perito Moreno

The next stop was Peuma Hue, a luxury eco-lodge at the heart of the Argentine Lake District, blended into 500 acres of national park, 2 miles of lakeshore, pristine forest, mountains, rolling hills, waterfalls and creeks, all just 25 minutes from Bariloche.

Peuma Hue

‘Peuma Hue was ridiculously beautiful, and the accommodation was outstanding. We went for some fantastic runs, took a boat trip to Frey, went kayaking on the lakes, took a yoga class, and went on a magical horse ride to beautiful waterfalls.’

The trip ended with three days in Buenos Aires, where the family spent time exploring the city.

‘The only thing I might do differently would be to spend new year’s eve and day outside of Buenos Aires as almost everything was closed!’

wine tasting in BA

 Thank you again for making this dream trip come true!

Sarah & Michael’s W Trek in April

Sarah & Michael’s W Trek in April

Sarah & Michael returned in April from a trekking holiday in Torres del Paine. Here they tell us about their experiences on the trip and in booking with Swoop and our partners…

Thanks so much for all your help and information which allowed us to have a wonderful W trek! We had an unforgettable time in Patagonia and the itinerary created by Harriet was spot on.

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We took our W Trek from 5th-9th April and we were so lucky- we had lovely weather! Not a drop of rain! :)

Puerto NatalesWe got on great with our guide Victor who met us on Sunday at your partners’ office in – the whole experience was very positive- we enjoyed the refugios, the food, the lunches.

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The route was well planned and we were comfortable with the distances each day. There were some fabulous views too- Patagonia is such a lovely part of the world.

Thanks you too Harriet for the itinerary you prepared for us before we left, and for suggesting Perito Moreno and El Chalten– we took a day trip to Perito Moreno from El Calafate as you suggested and did the mini ice hiking which was a great experience. Again we had a beautiful sunny day for it which was lovely.

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We weren’t so lucky in El Chalten where it poured rain for our day hike  to Laguna de Los Tres- but we had a better day for Laguna Torres. We really enjoyed them- it’s a great town, lovely hiking, lovely views and met lovely people.

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And Chloe thank you so much for the thoughtful presents you sent just before we left- they’ve been with us on all our treks & we’d be lost without them!!

Thanks again for all your help!

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Patrick’s Trekking holiday in Torres del Paine & Los Glaciares

Patrick’s Trekking holiday in Torres del Paine & Los Glaciares

Patrick returned in April from a trekking holiday in Patagonia that included treks in both Torres del Paine and Los Glaciares National Parks. Here he tells us about his experiences on the trip and in booking with Swoop and our partners…

Thanks for all the help leading up to my trip. It was a fantastic journey and Swoop’s assistance was a great part of making it a success. 

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How were Swoop Patagonia? 

You guys were fantastic. Patagonia is such a big area and it’s kind of intimidating to begin the planning process. But with Swoop’s help, I was able to put a solid travel plan together with ease. I’d say the biggest thing I appreciated was you getting me started with ideas and connecting me with reputable companies in Patagonia. It was like working with a friend who just got back from her own trip.

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How were Swoop’s partners who supported you in Chile and Argentina?

Both were fabulous.

Zoe in El Chalten was amazingly helpful with bus transportation, hiking planning, and just offering advice on how to get the most out of the area. And my guide for the Huemul Circuit, Pablo, was incredible. He was professional, knowledgeable, and helpful in every way. That trek would’ve been much less enjoyable without him guiding us along.

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Similarly, Julieta, my guide for the Torres del Paine Full Circuit trek made that experience greatly enjoyable. She did so many little things, like having her friends make brownies and granola bars for us, that really made the adventure special. I didn’t work with your Chilean partners’ office folks as much, but they were very friendly and helpful when I did interact with them.

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What was the highlight of your trip?

The highlight of the trip was the Huemul trek. It was more of a back-country adventure, which I really enjoyed. We pretty much had the trail to ourselves and the terrain was varied and challenging. Plus, the scenery, while perhaps not as famous as Torres del Paine, was still iconic Patagonia. I got pretty lucky with the weather, so I was able to get some great shots!

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Did you manage to visit anywhere else on your trip?

I did make it down to Ushuaia and Tierra del Fuego and I would say that area is not quite as magical. The hike up Cerro Guanaco in Tierra del Fuego national park was as challenging as any day of hiking I did in Patagonia and offered incredible sights from the top. But other than that, nothing else in that part of the area really amazed me. I suppose part of this could be that I visited Ushuaia after seeing the rest of Patagonia, so maybe I’d recommend people start in Ushuaia and then head elsewhere.

Thanks again for all your help! If there are any websites where I can brag about you guys, let me know.

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Teri & Deb’s Torres del Paine & Los Glaciares Adventure!

Teri & Deb’s Torres del Paine & Los Glaciares Adventure!

Teri and Deb returned in March from a trip to Patagonia, which included 4 days of excursions in Torres del Paine, and some hiking in Los Glaciares National Park. here they tell us about their experiences on the trip and in booking with Swoop and our partners…

We had a great trip and enjoyed both areas of Patagonia. 

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How was your time with Swoop’s partners in Los Glaciares National Park?

We were very well taken care of from pick up & delivery services to hiking recommendations…all good. They even loaned us hiking poles during our stay in El Chalten.

We hit some rocky weather but it didn’t spoil our adventure. Sometimes we didn’t get to see the full view points on our hikes (due to snow, clouds & wind on Laguna los Tres & Laguna Torre) until we were leaving town on the bus, but then we might never have hiked in 100 Kph winds if we hadn’t ventured forth! It was an experience.

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We loved El Calafate (& the beer by the same name), and would have liked to explore the wine country after trying the local Malbecs too.

Glacier hiking on Perito Moreno was a huge highlight. We had great guides, good weather and it was a spectacular site. We only wish they would re think the age restriction on the Big Ice hike.

El Chalten is a beautiful hiking town, and a very sweet location. It was very gusty though and we sure appreciated the Buff supplied by Swoop, it kept my nose stuck on my face when the wind threatened to tear it off and fly it to Antartica.

All transportation was very comfortable and timely (except the American leg on Delta).  We spent a lot of time traveling, but those busses have great views and are cushy compared to flying.

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How was your time in Torres del Paine

The eco friendly camp…ahhhh!  What a delightful way to wrap up our trip. Blissful location, comfortable, great food, good wine, just a wee bit of travel to get where you were going to hike.

We were fortunate enough to see a Puma up close on our first excursion from camp.  She had just fed on a Guanaco kill and was lazing in a rock overhang right beside our trail.

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Were also lucky enough to get to do both our big hikes – the French Valley and Base of the Towers.  Weather threatened our Base hike but knowing how much we wanted to see it, they decided to give it a go on our last day in camp. It turned out to be spectacular. We were thrilled.

How was your experience of planning and arranging your trip with Swoop Patagonia?

Swoop was a font of information about itinerary options and tips. We were just a bit confused early on to be introduced directly to your local partners. I suppose we were thinking that you would be our single point of contact and all coordination/details would be with you. Your partners wonderfully helpful and delightful to us however. They were ready & waiting for us on arrival and all went smoothly –  so I would say you have your ducks in a row and are working with some great folks over there.

We appreciate all that you did to make our trip a success.  We were a bit late in getting the planning started but with your help it was stellar.  Not just another location checked off the bucket list for these 60+ hikers, but a beautiful, surreal series of experiences, sights and memories that will warm our hearts for a lifetime. Thank you.

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Dan & Alina’s Extended Full Circuit

Dan and Alina returned in April 2015 from a Trek in Torres del Paine. Here they tell us about their experiences on the trek and in booking with Swoop and our partners…

All was great . We discovered a universe that needs to be preserved.

What did Swoop do well?

The trip was great – both the Extended Full Circuit itinerary and Swoop’s selection of the best local partner to support us were good. I am actually going to go on a quest to try to convince all of my outdoorsy friends that this is a must do – and categorically recommend Swoop.

What could we have done differently?

The only thing I would suggest (which may work for some others like us who only spend 2 weeks there) would be to advertise a Torres De Paine Full Circuit with an El Chalten leg. This is what we ended up doing, with a night in El Calafate in between. The two places are close enough and it ended up being absolutely the best, since you see  El Chalten (Fitz Roy, Cerro Tore, etc) and the Torres Del Paine Circuit.

The other thing I would suggest is to try to promote the Torres de Paine Full Circuit  more, since it is different (and way better in my opinion) than just the W Trek. There are places like Dickson, Perros, El Paso, the view of Grey Glacier from El Paso that are ‘once in a lifetime’, and a simple W Trek does not include those.

How were Swoop’s partners in Torres del Paine?

They are great – Laura was so great to accommodate a last minute change (quite radical actually, as we wanted to include El Chalten on the Friday before the trip).

How was your guide?

Our guide, Nico, was not only a world class climber, but also ended up being like family! He was very knowledgeable, passionate, and in love with Patagonia. Dario was of the same caliber also- they were some of the best guides we used. We could not have been treated better, honestly.

What was the highlight of your trip? 

For me, every day was special, really. I cannot pinpoint to one unique highlight – Patagonia creates in you a state of inner peace that takes over everything that you experience. Really special.

Did you manage to visit anywhere else on your trip?

The only other part of Argentina we saw was a ½ day in Buenos Aires. Very pretty, highly recommended if you have a long enough layover. And the bus system is so great that you don’t even need to hire taxis from the airport to the city centre, nor to rent a locker in the airport. The bus system offers all, for very very convenient price (we ended up storing our backpacks for a day for 30 Argentinian pesos, both – the equivalent of 3 UDS – not bad for 2 big backpacks!

Thank you again for organising such an amazing trip, it was wonderful indeed.

 

Ellen’s Excursions in Torres del Paine

Ellen returned in April 2015 from a stay at an eco friendly camp in Torres del Paine from which she took various excursions into the National Park. Here she tells us about her experiences on the trip and in booking with Swoop and our partners.

The experience was fantastic and I would recommend it to all.  

How was your experience of booking with Swoop and our partners?

It was great. I asked a million questions prior to committing and I received complete and timely answers.

How were your guides?

Carlos was our guide and he was wonderful.

What did you think of the excursions?

They were fantastic, we did the trek to the base of the Towers after being on a flight for 28 hours and it was extremely challenging for me but Carlos made sure that I finished.

The second day we did the excursion to the lake and it was wonderful.

What did you think of the eco friendly camp?

We loved the accommodations, the camaraderie, and the helpfulness of the staff.

I would love to come back and do the complete W-trek and spend more time.  Thanks for a memorable experience.

Trekking in Torres del Paine & Los Glaciares

Trekking in Torres del Paine & Los Glaciares

Mark & Nat returned in March 2015 from a trekking holiday in Torres del Paine and Los Glaciares National Parks. Here they tell us about their experiences on the trip and in booking with Swoop and our partners…

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Would you recommend Swoop to friends, family or colleagues planning a trip to Patagonia?

We would definitely recommend Swoop Patagonia to our family and friends. Your service really helped us weed through the many options available in Patagonia.

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Local knowledge and experience were clear – we really valued being able to tailor an itinerary to suit us, and giving our business to local operators.

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How were Swoop’s partners in Torres del Paine and Los Glaciares?

Both were excellent. Julietta who looked after us on the Full Circuit in Torres del Paine was a stand-out guide, and the team in Chalten was also very helpful when we had to make unplanned changes to our itinerary.

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Our plans changed in Chalten due to an injury incurred along the way, so instead of taking the Huemul Circuit, we ended up staying three nights in a house on the Los Huemules reserve. This was an excellent alternative – we were able to self-cater and go for day walks, and it got us out of El Chalten (for a change).  Worth offering to other clients in the future.

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The Laguna del Diablo day walk was especially enjoyable, and Aguas Arriba lodge was a great suggestion for a luxurious wind-down base.

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What would you have changed about your trip? 

Perhaps travelling later in the season (we were there mid Feb) – the number of people in Torres del Paine and scale of the refugios was a little overwhelming. We were very pleased that we did the Full Circuit instead of just the W Trek for this reason.

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There also seemed to be a bit of a communication gap between the trekking and kayaking companies in Torres del Paine re what gear to bring. This was resolved quickly but could have been avoided.

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What was the highlight of your trip?

The highlight was the John Garner pass on the Paine Circuit.  We had excellent weather, and this was an unexpected vista.

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The kayak tour was also a highlight, especially the hospitality and company provided by our guide, Jose Luis. Do make sure that you warn people that it is 42km on day one, and can be extremely windy – this caught us a little off guard.

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Do you have any tips for fellow travellers planning a trip?

Be prepared for the Patagonian winds, and do the Full Circuit over the W Trek if you are physically able to.

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