Anne and her family returned in January from a Christmas holiday in Argentina, designed and arranged by Swoop Patagonia. Here she tells us about their experiences on the trip and in booking with Swoop Patagonia…
‘Everything went fantastically, we LOVE Patagonia, and we so appreciated the careful planning.’
Our family of 4 recently returned from a truly awesome trip to Patagonia organised by Sally at Swoop Patagonia. I typically am the trip organiser for our family, and usually eschew travel agents. Thank goodness I was lured to Swoop Patagonia because the trip would not have happened without them, or at least it would not have been the fantastic trip that it was. Sally was unbelievably helpful and responsive and so very knowledgable about Patagonia. In the early stages, we Skyped and swapped innumerable emails and she patiently and competently figured out what kind of trip we were dreaming of and put all of the pieces in place.
We spent time in El Chalten, El Calafate and in the Bariloche area. Our hikes (both guided and independent) were among the most jaw-droppingly beautiful we have ever experienced (and this is compared to Bhutan, New Zealand, and many places in the US).
The accommodations in El Calafate, El Chalten, and Bariloche were locally run, extremely comfortable and brimming with friendly people. Sally worked with local operators to ensure that ALL of the details were covered, ranging from delicious box lunches for our hikes, to numerous transfers to and from airports, trailheads etc.
The pre-trip information that Sally sent us was extensive and very well documented (e.g. packing list for hiking, suggestions for our time in Buenos Aires, specifics of domestic flights, transfers etc etc.). Sally also quickly answered questions that arose during the trip (eg. How much should I tip?) and yesterday we Skyped for close to an hour reliving our trip and going over all the details AND fantasising about future trips to Patagonia.
We particularly appreciated all of the transfers that you arranged for us- I am not used to arriving at an airport and seeing a sign with my name on it and a friend driver to whisk me to my destination! I kept waiting for the time that the person would not show up, or some such, but it never happened!
I could not be more pleased and grateful for the amazing service and family trip of a lifetime! THANK YOU!
‘Our hikes were unbelievable, and our accommodation was outstanding. The staff who supported us and our guide, Alex, were all great’
They then travelled back to El Calafate for a day excursion to the Perito Moreno Glacier, which included a 1.5 hours ice hike, a boat excursion to the face of the glacier, and an hour on the viewing platforms in front of the glacier.
‘We had a really knowledgeable guide, and felt very safe and secure’
The next stop was Peuma Hue, a luxury eco-lodge at the heart of the Argentine Lake District, blended into 500 acres of national park, 2 miles of lakeshore, pristine forest, mountains, rolling hills, waterfalls and creeks, all just 25 minutes from Bariloche.
‘Peuma Hue was ridiculously beautiful, and the accommodation was outstanding. We went for some fantastic runs, took a boat trip to Frey, went kayaking on the lakes, took a yoga class, and went on a magical horse ride to beautiful waterfalls.’
The trip ended with three days in Buenos Aires, where the family spent time exploring the city.
‘The only thing I might do differently would be to spend new year’s eve and day outside of Buenos Aires as almost everything was closed!’
Thank you again for making this dream trip come true!