Privacy Policy

This privacy policy sets out how Swoop Travel uses and protects any information that you give Swoop Travel when you use this website.

Swoop Travel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Swoop Travel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15th June 2015.

What we collect

When helping you with your travel research we may ask you to provide some information including:

  • contact information (for example your email address)
  • your name
  • your needs and requirements for your adventure travel holiday

In addition you may decide to save details of the trips you are interested in. You can do this without providing any of the information above.

Security

We require this information in order to understand your needs and provide you with a better service and, in particular, for the following reasons:

  • To identify the trips or operators that are most relevant to your needs.
  • To contact you in response your questions or stated needs.
  • Only with your permission, to put you in touch with Adventure Travel operators who we believe can meet your needs.
  • For internal record keeping.
  • To improve our products and services.
  • To periodically send you details of trips, destinations, activities or operators that we think you may find interesting using the email address which you have provided. You may unsubscribe from these emails.
  • To contact you for market research purposes. We may use the information you provide us, if you choose to do so, to customise the website according to your interests.

We will not share your information with any third party, unless you have given us permission to do so.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Google adverts

When you visit our website, Google also places a cookie on you computer’s hard drive, as described above. Information is collected about the pages on the website which you visit and the actions you take. Based on this information, Google may show you adverts for this website on sites across the Internet.

None of your personal information is shared with Google or any of the third party sites on which these adverts are shown.

You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Swoop Travel Ltd, 15 Cornwallis Crescent, Bristol, BS8 4PJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Ready to plan your Patagonia adventure?

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Whatever your budget, group size, length of stay, preferred activity or appetite for adventure, we can help.

1-855-369-7866