Isabel returned in November from a W Trek in Torres del Paine. Here she shares with us her experiences on the trip and in booking with Swoop and our partners…
‘We had an amazing time in Patagonia and the W Trek was a great experience!’
How were Swoop Patagonia?
I thought that the service you provided was very good – you were helpful with the information you provided and responded quickly to any queries. I thought that the handover to your partners in Chile was done very well and smoothly and that you were flexible in how you communicate with your clients. I would recommend you to any friends looking to visit Patagonia.
How were our Partners who ran the trek in Chile?
Our W Trek was well-organised and professional. In addition to organising the trek itself, the company was helpful in booking us bus tickets to/from Puerto Natales. I thought that the itinerary on the W Trek was great – a good mixture of longer and shorter days and comfortable refuges to stay in. Our guide (Carlos) was excellent – he spoke good English and was friendly and responsible. The only minor comment I have is that we passed by their office in Puerto Natales the day before our trek started as we had not been told where and what time to meet the next day. An email confirming this would have been helpful.
What was the highlight of your trip?
I’m not sure I’m able to pick out a single highlight – we really enjoyed the whole trip. We were in a group with three others who we got on very well with – we thought that five was a good number for a group.
Did you visit anywhere else on your trip?
Do you have any tips for other people planning a trip to Patagonia?
I would recommend that people planning a trip make sure that they bring all the recommended equipment as it all came in handy! Also do not carry more that you absolutely need to in your backpacks.
[For some tips on what to pack, see Swoop’s Trekking Kit List]