Nicole and Dustin returned in November from a Camping W Trek in Torres del Paine, here they tell us about their experiences on their trip and in booking with Swoop and our partners…
‘We had an amazing time in Patagonia! We loved it! Swoop and their partners organized an amazing trek for us!! We loved Torres del Paine!!’
How were Swoop Patagonia?
We really appreciate you putting us in contact with your partners in Torres del Paine directly. That was super-helpful, in particular given the short timeframe we had to organize this. Just based on this, you clearly differentiated yourself from others.
What did you think of your W Trek itinerary?
Your partners organised an amazing trek for us! We never went up to Japones, as the Torres campsite was open and perfectly secluded in the woods. Next time, we would probably keep our guide another day, go to Campamento Italiano and skip Los Cuernos – it was just too crowded there. Once we arrived at Paine Grande, it felt like a 4-star hotel ;-). It was a great, great trip!! We saw sooo much, and were incredibly lucky with the weather – our rain gear never had to come out once.
The transfers in and out also worked very well – even though the bus ride is very long. We would always cut out the loop via Puerto Natales again though.
How was your guide?
Carlos, our guide, did a truly amazing job!! He is very knowledgeable about flora and fauna, but also knew many anecdotes about how the names of the lagoons and peaks came about and changed over time… We really enjoyed that!!
Do you have any tips for other people planning a trip?
Once back in El Calafate, we had independently planned to do the kayaking at the Upsala glacier, but even though we had paid for this (almost AR$ 6,000 (!!) for the two of us), the travel agent we used (Not Swoop) lost our reservation and never came to pick us up on Saturday morning. That was very disappointing that we missed that trip.
We have since investigated this ourselves and been informed by various hotels and other agents that they all avoid working with the company we used, even though they are the only ones that offer this trip from Calafate and are also the ones doing Estancia Cristina – this company is apparently known for making this kind of mistakes and mishaps.
Else, all was perfect!!
‘Again, thanks so much for all your help in arranging this trip for us!! We really, really appreciate it!!’