How did Swoop Patagonia do in helping you plan and arrange your trip?
Swoop were great at coordinating with their partners who ran the trek we wanted to do in Torres del Paine. Overall we appreciated all their input, and there is nothing we would have wanted to go differently.
How was your 7 day W Trek?
Overall the 7 day W Trek and stay at eco camp was awesome. We found the itinerary a little strict at times. For instance a little more down time would have enhanced the overall experience. So too would the ability to have dinner when we wished to. We do, though, appreciate that when running a large group a schedule is helpful in order to keep things running smoothly.
How were the staff at the eco camp, and their guides on the trek?
We were a group of 6 that travelled with another group of 6. Roberto and Niko were our guides. Both were great, however, we found Roberto offered more information to the group. Niko was quieter, his stated philosophy being that if you want to ask questions he is more than willing to answer.
What did you think of the eco camp and the accommodation there?
The camp was great. We stayed in both the Superior and Standard Domes. Certainly the Superior domes were more comfortable with the bathrooms, but the Standard domes were also great.
In terms of the Refugios: Refugio Los Cuernos was not great overall; very crowded; very ‘basic’ facility; nowhere to hang out other then your bunk when the dinner rotations start. We arrived around 3 pm, this is a long time with nowhere to hang out (it was raining outside).
A number of items should have been recommended in the ‘suggested things to bring’, such as flipflops for showering, Chilean dollars (note that when we picked up by Cascada, we were not given the opportunity to obtain Chilean currency).
Our group was split into two rooms, one had 9 bunks (all allotted to our group) and the other had 3 bunks allotted to our group. My husband and I were to be split up between the two rooms. I wasn’t very happy about that! When I mentioned this to our guide he said that there was nothing he could do. A group of 3 women were travelling together and one of the women offered to go into the other room. Nonetheless it was a loud (snoring and no insulation in the walls of the very small and crowded rooms) and uncomfortable night. Our experience in the other lodge (Lodge Paine Grande) was much better.
Is there anything you would have changed about the trip?
Perhaps arriving later in the day, at the Refugio Los Cuerros might be an option, making sure all partners are in the same room, having a detailed ‘suggested things to bring’ for both EcoCamp and in particular for the trek, or perhaps camping instead of staying at the Refugio.
We would also have appreciated learning ahead of time that Refugio Los Cuerros has private ‘cottages’ available (none available by the time we arrived) so that we could perhaps have obtained one! Or continue on to Camp Italiano, and camp. Camping could be an option for those who wish it, and of course this option might be a little more expensive.
What was the highlight of your trip overall?
The beauty of the landscape. It felt surreal at times.
Do you have any tips for other people planning a trip?
Pack light. Get Chilean pesos before heading out to the Camp.
Did you manage to visit anywhere else in Chile or Argentina?