Hallie Wheeler & Halden

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Hallie Wheeler & Halden 's Trip Date:

3rd Dec - 20th Dec 2017

Overall, how was your trip?

We loved our time in Patagonia and appreciated all the diverse experiences we had while there - hiking, kayaking, socializing with other international travelers. The landscape was stunning and our fellow hikers made for great traveling companions.

In one sentence, what did you think of Patagonia? Did it live up to your expectations?

We traveled around the world and Patagonia was our favorite stop. Absolutely beautiful.

Would you visit again?

Yes

How was the service that Swoop provided?

Swoop did a fantastic job developing the initial itinerary - the amount of time we spent in each location was spot on, and the diversity of experiences really kept things interesting. Our lodging and accommodations were of the highest standard. The entire Swoop team was most pleasant and attentive, and the user interface on the site really helped keep our itinerary and documents organization.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

How was your experience in El Calafate and El Chalten?

We loved our time in El Calafate and El Chalten. Our accommodations were wonderful and the coordination of our transit in between places was seamless. The only area we had difficulty was with Walk Patagonia. The representative didn't seem entirely prepared for our visit, and was not aligned with the itinerary we had from Swoop. In the end, it was not an issue as we could figure out most of the walks ourselves.

How was your hike in Torres del Paine?

Torres del Paine was spectacular and Chile Nativo did an excellent job coordinating all our hikes, accommodations and transfers. Isidora from Chila Nativo was really well organized and provided us with really helpful tips based on her experience as a trekking guide. Our stay at the Singular was amazing and we wished we had more time to spend there!

How was your Patagonian cruise?

The Australis cruise was also wonderful. Really well organized, with lots of great excursions. The food was great and the guides were amazing. 4 days was long enough on a boat for me, so the timing of the trip was spot on.

Do you have any tips or advice for other people planning a trip to Patagonia?

Definitely use Swoop for planning your trip! Invest in proper rain/wind gear - our Patagonia Torrent Shell jackets and pants were indispensable and helped us get through the bad weather days better than some of our less equipped hiking companions.

Anything else? Tell us anything you’d like to share that we forgot to ask! It’s ok to leave this empty too :-)

Sally, Charlie and Michelle were fantastic to work with. We are so grateful for all the time they invested in our trip. It felt as though they treated our itinerary as if it were their own vacation, and were just as excited for us as if they were traveling!

11 people found this review helpful

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