We're a small team of Patagonia enthusiasts. Most of us have lived and worked in Patagonia long before our Swoop days, and we still visit every year.
Between us, we enjoy mountain biking, wildlife spotting, trail running, bird watching, adventure racing and generally exploring the great outdoors. When we're not exploring Patagonia, we love nothing more than talking to people who are planning their own adventure.
Natascha discovered her passion for the outdoors and sustainability initiatives while working in and around Torres del Paine National Park. There, she spent all of her free time …
Taylor is our resident whitewater guru. Having worked as a rafting guide for the past ten years, he is very familiar with the rivers in Chile and Argentina. He has previously lived…
Iain’s first visit to South America in 2015 was a typical backpacker affair with limited time, money and research. Having sidestepped Patagonia for the aforementioned reasons, he…
After a misspent youth in Cornwall, spent sailing and wanting to be the next Jacques Cousteau, Peter worked on chartered yachts in the Caribbean and Central America, subsequently …
Always captivated by its dramatic landscapes, diverse people and fascinating cultures, a love affair with South America began after a year-long adventure throughout the whole of …
Sally is a true lover of all things Latin American with Patagonia's lakes and mountains at the top of her list. Having worked as an English teacher and tour leader in Chile and …
As part of Swoop's critical sales support team, Michelle combines her love of the outdoors with her analytical skills, ensuring all Swoop's customers have their trips planned to …
Chloe fell in love with Patagonia somewhat by accident whilst studying for a masters in Psychology. Her first visit to Patagonia in 2016 had her instantly hooked and she has since …
Have you been lucky enough to live in Patagonia? Perhaps you've hiked from Villa O'higgins to El Chalten, explored the Cordillera Darwin Mountain range or visited Tantauco National Park. If you're as potty about Patagonia as we are, then take a peek at our jobs page for our current vacancies.
We're always on the lookout for Patagonia enthusiasts to join our team, so if we don't have any vacancies please do get in touch by emailing [email protected] We look forward to hearing about you and why you love Patagonia.
What Our Customers Think
Swoop was great. The itinerary ended up being perfect for what we wanted (a lot of activity, a lot of different places to see, and a mix of accommodation types). The team was always very responsive.
Alysha Colorado, USA December 2017
Chloe was attentive and I would highly recommend her to others. Swoop did everything right.
Ellen and John Georgia March 2017
We were very pleased with the service from Swoop. You were as close to perfect as we can imagine. Sally was great and patient in planning this trip with us.
Ellen USA February 2017
I'm already looking at some future trips that I can take with Swoop. I feel confident that I will find just the right one with Tom as my go to guy.
Kristen January 2017
Harriet was very knowledgeable, it seemed like she knew parts of Chile backwards. She seemed to know the local operators & their worth. She was always on the lookout for what was available & ensured that I could make an informed choice.
Kim March 2016
Your best performances were in expedient and accurate communication - no question was left unanswered. I would ABSOLUTELY recommend you.
Ted November 2015
We really valued Swoop's expertise, and the fact that you had been to the places we were going.
Greg & Michelle December 2015
You couldn't have done more. Sally was excellent and helped shape and book our dream trip. We'd recommend you every time, and hope to travel with you again.
Graham & Nicky November 2015
Without your help, I'm not sure that we would have booked this trip. We really appreciate your genuine interest and enthusiastic assistance.
Anna November 2015
Our experience in Patagonia exceeded all of my expectations; the scenery, the people, the places we visited. We were blessed with perfect weather, which made all of our hiking experiences amazing. The views and environment were even more striking than I had hoped. I can't recommend this experience more highly. I found the entire booking process easy and straightforward. The staff answered all of our questions in a timely manner and communicated effectively. This helped to alleviate any nerves!
Amy Australia October 2017
Swoop were excellent. When we first decided to visit Chile we had no thought as to some of the things we could do or see. Swoop guided us in this regard, gave us inspiration and arranged all that was required in Patagonia. It is difficult to know if anything different could have been done, other than extend our time in Southern Chile
David Cook United Kingdom January 2019
You made it so easy and so much better! Even though I still worried and stressed (because that’s the person I am), it was far far far less than if we organised on our own. It was great knowing you were there if we needed you! :)
Anne Marie McGonigal United Kingdom December 2018
It is easy to put people in fancy hotels but hard to plan a trip that meets the individual’s needs. You planned just the right variety and pacing for us. Thank you so much for all your help.
Sarah November 2015
I was so happy with the advice I received from Natascha. She was amazing, quick to respond (especially on our last minute timeline), and knew exactly what we wanted. More than that, there was no pressure to buy anything - just a true sense that she wanted to help make our honeymoon the best it could possibly be. I would definitely seek Swoop's advice again and I plan to use them for our next trip!
Victoria Vuong United States Of America February 2019
First-hand advice from people who know the region just makes planning so much easier.
Jenny December 2015
If you're doing a 2 week trip, either use Swoop or talk to a friend who's done it before and properly work through your itinerary. It's tricky to get the balance right between squeezing enough in, and packing it too much.
Oli Feldwick United Kingdom December 2018
Swoop's portion of the preparation was flawless. Your instructions were detailed and great.
Ryerson Oregon, USA November 2017
Swoop did a great job from quickly helping us plan the trip, offering up a great itinerary to the emails and responses we received on the trip when something needed to change. We always received quick feedback on any questions we had, especially during the trip when we had to use the 24/7 support.
Jami & Don California, USA December 2017
Three reasons why you should to choose us to help you plan your Patagonian adventure.
1. We know Patagonia
We lived and worked in Patagonia long before our Swoop days, and we still visit every year. We only help people with extraordinary Patagonian experiences, because it's a region we're passionate about.
What this means for you:
We can give you advice and personal recommendations for where to go, where to stay and what to do. If you happen to be in the area (UK folk - we're in central Bristol), you can even pop into our office for a cup of tea and look our wonderful wall of maps.
2. We work with a network of over 100 local partners
Through our family of kayaking, horse riding, hiking and cruise partners, we've got the whole of Patagonia covered - no one else offers you such incredible regional knowledge. We know all our partners' specialisms and strengths and we can match them up with your needs and budget.
What this means for you:
We'll listen to what you want from your trip and we'll suggest an itinerary, trip or place to stay based on your exact requirements. We rarely arrange the same experience twice. Plus, because we work directly with partners in Patagonia, your money goes to the local community.
3. We'll help you arrange your trip in a way that suits you
You can book your entire, personalised trip with us or we can recommend local partners so you can book trips directly with them. Whatever help you need with your trip arrangements, we can also provide advice and support when you're planning your trip, because we know that creating the perfect itinerary is so important.
What this means for you:
Whether you just want us by your side, giving impartial advice along the way, or taking the reins and arranging everything for you, we'll help you plan and book your perfect trip.
Read more about the two ways to book your trip.
4 Types of Adventure
We'll provide our expert advice during the early stages of your trip planning, to help you decide where to go and what to do. Once we've worked together to create your perfect itinerary, we'll help you in one of the following ways:
A guided, multi-day activity
A multi-day activity trip, such as a hiking, kayaking or horse-riding trip, can be arranged to fit in with the rest of your plans. Guided trips are typically for small groups of no more than 8 people, but private trips and self-guided trips can be arranged too. We can help solo travellers and couples find like-minded groups to join. Find out more.
A hotel or ship-based trip
We can help you choose the perfect hotel, lodge or eco camp from which to explore the national parks by day and enjoy fine food and wine by night. Expeditionary cruises are also a great way to immerse yourself in Patagonia’s scenery and wildlife from a comfortable base. Find out more.
A group tour
Group Tours are fixed-itinerary trips of around 15 people. With set departure dates and prices making them easy to plan around, they can be either a simple and sociable way for solo travellers or anyone on a budget to fit the highlights of Patagonia into a short time frame, or a great core to a larger adventure. We can help you find the right group tour for you. Find out more.
A 2-3 week holiday
We can help you choose several multi-day activity trips, such as hiking, kayaking or horse-riding trips, and integrate them into your own itinerary. Or, we can plan and arrange an entire bespoke itinerary for you, including flights, buses and accommodation - doing the hard work so you don’t have to. Find out more.
We help our partners to market themselves to the international market; so when we introduce you to them and you book a trip, they pay us a small commission, and when you arrange your tailor-made trip with us, we are able to negotiate better rates with them and charge a small mark-up, to cover our time. Either way, the price you pay is the same and you'll benefit from our free, impartial and expert advice.