About Swoop Patagonia

Everything was perfect. Understandable and very informative. Swoop are very professional. Read the full review

Travelled: November 2018

Swoop was great. The itinerary ended up being perfect for what we wanted (a lot of activity, a lot of different places to see, and a mix of accommodation types). The team was always very responsive.

Travelled: December 2017

Chloe was attentive and I would highly recommend her to others. Swoop did everything right.

Travelled: March 2017

We were very pleased with the service from Swoop. You were as close to perfect as we can imagine. Sally was great and patient in planning this trip with us.

Travelled: February 2017

I'm already looking at some future trips that I can take with Swoop. I feel confident that I will find just the right one with Tom as my go to guy.

Travelled: January 2017

Harriet was very knowledgeable, it seemed like she knew parts of Chile backwards. She seemed to know the local operators & their worth. She was always on the lookout for what was available & ensured that I could make an informed choice.

Travelled: March 2016

We really valued Swoop's expertise, and the fact that you had been to the places we were going.

Travelled: December 2015

Without your help, I'm not sure that we would have booked this trip. We really appreciate your genuine interest and enthusiastic assistance.

Travelled: November 2015

You couldn't have done more. Sally was excellent and helped shape and book our dream trip. We'd recommend you every time, and hope to travel with you again.

Travelled: November 2015

Your best performances were in expedient and accurate communication - no question was left unanswered. I would ABSOLUTELY recommend you.

Travelled: November 2015

Swoop were very organised and accommodating. We booked the trip at short notice and they were really helpful. Read the full review

Travelled: February 2023

Already recommended you! Your customer service was incredible! Read the full review

Travelled: December 2021

Appreciated all the communication from Swoop throughout the planning process - that was key and very helpful, not to mention comforting that we had everything under control! Read the full review

Travelled: March 2020

Swoop delivered at every step. The guides were great and attentive. The hotel selections were perfect. The transportation connections all worked. The background information was very helpful. Read the full review

Travelled: February 2020

The entire trip was seamless. Your suggestions were fabulous. I enjoyed every aspect of this trip. Accommodations were great, transfers were without issue and your insights were on point. The pace of the trip was just right. Thank you for your attention to detail, your great communication throughout the process. One of our top 3 adventures of a lifetime! Read the full review

Travelled: January 2020

Everything about this adventure was perfect. Your company was very helpful, organized, patient with all out change requests, you were informative and you made every aspect of this vacation enjoyable. Read the full review

Travelled: December 2019

Use Swoop to help plan a trip to your liking, and create an adventure you will not forget. Travel in a group of four +/-, then you have a better chance of getting into small, incredible lodges that read "no tour buses"! Read the full review

Travelled: November 2019

Swoop service was exactly what we needed. Sample pictures, lengthy descriptions, and thoughtful comparisons helped us to make our final decision between trips. Many questions came up regarding trip logistics, equipment, gear, and weather. Tasch walked us through answers with credibility given her research and own trip experiences. Read the full review

Travelled: March 2019

I was so happy with the advice I received from Natascha. She was amazing, quick to respond (especially on our last minute timeline), and knew exactly what we wanted. More than that, there was no pressure to buy anything - just a true sense that she wanted to help make our honeymoon the best it could possibly be. I would definitely seek Swoop's advice again and I plan to use them for our next trip! Read the full review

Travelled: February 2019

Swoop could not have been better. We originally planned this trip in October but my husband had an injury. Swoop helped us rebook the whole trip at a later time. Natasha was organized, helpful, always available for questions. Read the full review

Travelled: February 2019

Swoop were excellent. When we first decided to visit Chile we had no thought as to some of the things we could do or see. Swoop guided us in this regard, gave us inspiration and arranged all that was required in Patagonia. It is difficult to know if anything different could have been done, other than extend our time in Southern Chile Read the full review

Travelled: January 2019

You made it so easy and so much better! Even though I still worried and stressed (because that’s the person I am), it was far far far less than if we organised on our own. It was great knowing you were there if we needed you! :) Read the full review

Travelled: December 2018

Thank you for making this one of the best experiences of my life. Read the full review

Travelled: December 2018

If you're doing a 2 week trip, either use Swoop or talk to a friend who's done it before and properly work through your itinerary. It's tricky to get the balance right between squeezing enough in, and packing it too much. Read the full review

Travelled: December 2018

Swoop Patagonia was great at helping me choose the right trip. They convinced me to stay an extra day in Patagonia which I'm glad they did, otherwise I would have had too short of an experience since travel days really are only for traveling great distances. They also helped me plan for my stop in Santiago and the Lake District and I absolutely adored the boutique hotels they recommended. Read the full review

Travelled: December 2018

Very pleased we booked with Swoop, it made the trip run SO SMOOTHLY and really allowed my father and I to be "on vacation" and leave the details to them. It's a big area, with lots of connections and timings to arrange, so going with Swoop allowed us to do so much without feeling the hassle. Our guides also did a really nice job of taking us to wineries and places to experience more of the culture of the area. Read the full review

Travelled: November 2018

Swoop is an AMAZING company and I would go anywhere with you. You are worth every penny. Thank you for making my trip of a lifetime flawlessly amazing. It began with the wonderfully encouraging, responsive Natascha, then rockingly efficient Ange, then kind, patient and confidence-inspiring Fitzroy guides and amazing W guide. Read the full review

Travelled: November 2018

Swoop were patient and helpful as we planned our trek, re-explaining things and taking care of the necessary logistics in a manner that meant we could immerse ourselves in the Torres Del Paine completely without stress. Our only obligation was to wake up each morning, which is hardly difficult! Read the full review

Travelled: November 2018

Swoop did a great job from quickly helping us plan the trip, offering up a great itinerary to the emails and responses we received on the trip when something needed to change. We always received quick feedback on any questions we had, especially during the trip when we had to use the 24/7 support.

Travelled: December 2017

Swoop's portion of the preparation was flawless. Your instructions were detailed and great.

Travelled: November 2017

Our experience in Patagonia exceeded all of my expectations; the scenery, the people, the places we visited. We were blessed with perfect weather, which made all of our hiking experiences amazing. The views and environment were even more striking than I had hoped. I can't recommend this experience more highly. I found the entire booking process easy and straightforward. The staff answered all of our questions in a timely manner and communicated effectively. This helped to alleviate any nerves!

Travelled: October 2017

Swoop were truly dedicated to curating a personal itinerary that included everything I wanted. They have trusted relationships with the local companies; we were matched with great local partners and it was very easy to communicate with both parties. Read the full review

Travelled: January 2017

First-hand advice from people who know the region just makes planning so much easier.

Travelled: December 2015

It is easy to put people in fancy hotels but hard to plan a trip that meets the individual’s needs. You planned just the right variety and pacing for us. Thank you so much for all your help.

Travelled: November 2015