Booking Directly - How it works

  1. We listen to your dreams for your trip and talk about your budget

  2. We talk you through the options and help you decide on the right type of activities, trips and/or accommodation

  3. We introduce you, via email, to the partner or partners that we think will suit you best

  4. When you're ready, you'll book directly with our partner(s). Together you'll finalise the details of your trip, then you'll complete a booking form and pay your deposit (between 20-50% of the balance)

  5. You’ll be in safe hands with our recommended partner, but we’ll be on hand to help before, during and after your trip - whenever you need us

Four Types of Adventure

1. A guided, multi-day activity

A multi-day activity trip, such as a hiking, kayaking or horse-riding trip, can be arranged to fit in with the rest of your plans. Guided trips are typically for small groups of no more than 8 people, but private trips and self-guided trips can be arranged too. We can help solo travellers and couples find like-minded groups to join.

Booking Directly With Our Partners

Base of the Towers, Torres del Paine

2. A hotel or ship-based trip

We can help you choose the perfect hotel, lodge or eco camp from which to explore the national parks by day and enjoy fine food and wine by night. Expeditionary cruises are also a great way to immerse yourself in Patagonia’s scenery and wildlife from a comfortable base.

Booking Directly With Our Partners

3. A group tour

Group Tours are fixed-itinerary trips of around 15 people. With set departure dates and prices making them easy to plan around, they can be either a simple and sociable way for solo travellers or anyone on a budget to fit the highlights of Patagonia into a short time frame, or a great core to a larger adventure. We can help you find the right group tour for you.

Booking Directly With Our Partners

Hikers in front of Torres del Paine mountains

4. A 2-3 week holiday

We can help you choose several multi-day activity trips, such as hiking, kayaking or horse-riding trips, and integrate them into your own itinerary. Or, we can plan and arrange an entire bespoke itinerary for you, including flights, buses and accommodation - doing the hard work so you don’t have to.

Booking Directly With Our Partners
Customer review background image

What Our Customers Think

Customer Image

The trip was overall fantastic, the two companies we worked with in Patagonia were amazing and we would never have found them without Swoop.

Erin USA December 2017

Customer Image

Booking directly with the local partner was perfect and we would not have found them without your guidance.

Trina USA November 2017

Customer Image

I found the entire booking process easy and straightforward. Swoop answered all of our questions in a timely manner and communicated effectively and there was excellent communication between all parties. This helped to alleviate any nerves!

Amy Australia October 2017

Customer Image

We were connected with the right people in Chile and our itinerary was extremely helpful and informative.

Jesse and Kevin January 2017

Customer Image

We were extremely happy with Swoop and their partners in Chile and Argentina. This ranged from the months leading up to our trip, in the planning stage, as well as during our stay.

Parag UK January 2017

Customer Image

Harriet was very knowledgeable, it seemed like she knew parts of Chile backwards. She seemed to know the local operators & their worth. She was always on the lookout for what was available & ensured that I could make an informed choice.

Kim March 2016

Customer Image

I'm not sure I could have booked all this without you guys; it was a wonderful trip – challenging, adventurous and fun! Each of my three treks was quite different, but all with interesting and well informed guides and outstanding landscapes.

Louise February 2016

Customer Image

We had an amazing time in Patagonia - thanks to Swoop for the help planning; you were easy to communicate with and reach, very friendly and knowledgeable, you planned a great trip for us with lots of exciting features and we felt very well taken care of.

Sheila January 2016

The service was really quick, especially considering that I was doing things pretty last minute. I had a reasonably clear idea on what I wanted to do but wanted to narrow down the itinery and get a clearer view of the trekking options available. The suggestions all worked out really well and I would definitely seek your advice again for any other trips to Patagonia Read the full review

Amil Patel United Kingdom December 2018

They were a huge help in organizing the perfect itinerary and directing us to quality vetted tour operators. Read the full review

Tracie Wingo United States Of America September 2018

Booking directly with Swoop partners was as easy as booking directly with Swoop. Extremely helpful and their promptness to reply to my queries certainly made it easy to book with them.

Autal Australia October 2017

I was not concerned at all about booking directly. The agents were helpful and responsive and the crew seemed experienced. Tom jumped in where we needed some additional information, which was perfect for what we needed.

Urszula USA January 2017

Swoop Says background image

Harriet says

Our more independent travellers often like booking directly with our partners. By the point we've introduced them to our partner, we've talked through all the options, helped them combine trips and chosen the best local guides to support them. Customers often say they like this direct contact as they get to know the people they'll be meeting in Patagonia, as well as the freedom to plan other parts of their trip themselves.

Harriet Pike Trekking, Mountaineering & Cycling Specialist

About our Partners

We work with over 100 different partners (local operators) in Chilean and Argentinean Patagonia, handpicked for their expertise and experienced and friendly guides. We're in touch with them every week to find out about their latest trips, programmes and departure dates. Some are established major operators in their region, others are small family teams who can tailor things exactly to your needs. We're not biased towards any particular partners, so we'll always recommend whichever we think will suit you best.

Booking Directly: FAQs

  • How does Swoop make its money?

    We help our partners to market themselves to the international market; so when we introduce you to them and you book a trip, they pay us a small commission. The price you pay is the same as if you’d found them yourself and you'll benefit from our free, impartial and expert advice.

  • Where do I start? Do I have to pick an itinerary or trip that I like the look of?

    We know Patagonia inside out, so we normally start from scratch. We’ll talk about your ideas and dreams for your trip and take it from there. If you already have an itinerary in mind we can use that as a starting point, but we’re equally comfortable with - and excited by - a blank sheet of paper.

    A good place to start is our 10 questions to help you plan your trip and our guide to Patagonia.

  • Will your partner speak English?

    Yes, all of our partners speak English - some better than others! If you have any problems, we’ll always be here if you need us.

Ready to plan your Patagonia adventure?



We'll spend some time listening to your aspirations, then discuss the kind of experience that might suit you.



Next we'll discuss the options, shortlist the best trips for you and present you our impartial recommendations.



We'll place a 24 hour hold on your preferred option - without obligation - whilst we talk through the details.

Whatever your budget, group size, length of stay, preferred activity or appetite for adventure, we can help.