Carol

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Carol's Trip Date:

30th Nov - 8th Dec 2022

What was your most memorable moment?

Overall, being able to complete the hike, which was challenging and amazing. But the third day (John Garner pass) was probably the most memorable.

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: 9-Day Torres del Paine Circuit?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: King Penguin Encounter?

1 2 3 4 5 6 7 8 9 10

5 out of 10

On a scale of 0 to 10, how would you rate your trip: Patagonia Puma & Wildlife Tracking?

1 2 3 4 5 6 7 8 9 10

5 out of 10

Tell us about EcoCamp

EcoCamp was great. Food was exceptional, facilities were great. Only recommendation I would have is to have a charging outlet in the room.

Tell us about Torres del Paine

It was amazing. A challenging hike, but the view at the top was worth it. The guides were very helpful in getting us there up and back safely.

Tell us about the Trekking

Our guides were outstanding. Knowledgeable, kind and fun.

Something Else?

The only challenge we had was outside of Swoop's control - travel with Latam. If there's any way you guys could support travelers when they have issues that would be an amazing service to add as Latam was extremely difficult to deal with and would be an impediment for me in going back to Chile.

Do you have any tips or advice for other people planning a trip to Patagonia?

Give yourself extra time to travel down to Chile as travel is very unreliable.

Has your experience changed your perspective in any way?

I have more confidence in my physical abilities and a greater appreciation for the Patagonia ecological environment.

Do you have any recommendations for Swoop, or feedback about the team?

See prior comment about expanding support for travel issues.

Was there anything else Swoop could have done for you to help you prepare for your trip?

Not really

Would you consider another trip to Patagonia with Swoop?

Yes

Would you be interested in travelling to Antarctica with Swoop?

Yes

Would you be interested in travelling to the Arctic with Swoop?

Yes

4 people found this review helpful

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