Amy
Australia
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Amy's Trip:
The Classic Full CircuitAmy's Trip Date:
20th Dec - 26th Dec 2017
Overall, how was your trip?
Highlight: thermal therapy in glacier los perros!! And Xmas eve - beach party with the lodge staff! And how awesome my group was (literally couldn’t have been better - made lifelong friends) Landscape was fabulous, so varied and spectacular. Not much wildlife. Our group was awesome - all young, fit, full of energy and life! Will tell my grandchildren about all of it! Surprised by how good the food was - especially dinner.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
Amazing place, fantastic scenery, (much) better weather than I expected!
Would you visit again?
Yes
How was the service that Swoop provided?
I emailed a variety of trip providers but Tom from swoop was the first and most ‘on it’ person I corresponded with. He was the main reason I chose Swoop! Great guy. Definitely chose the right trip - although I knew I wanted to do Paine Massif from the beginning.
How did you feel about booking directly with our partner(s)?
Chile Nativo was awesome. My flight from Buenos Aires was cancelled so I was a day late arriving, and they sorted everything for me! So helpful. The only (strong) suggestion I have for Chile Nativo is that they have a new receptionist at their office and she knew NOTHING about the trip. I missed the briefing (because I was delayed by a day) and she couldn’t answer any of my questions - even basic ones. Nice girl but too inexperienced to be the main point of contact in the office.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
Do you have any tips or advice for other people planning a trip to Patagonia?
For people who easily get cold, bring lots of clothes and socks and hats and gloves. I was fine but one lady was frozen! Take lots of pictures - you will regret it otherwise! Try thermal therapy in the glacier lakes - it’s painful but worth it!