Jenny Carlson
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Jenny Carlson's Trip Date:
14th Mar - 18th Mar 2018
Overall, how was your trip?
Hiking alongside volcanoes was a highlight. People and guides were friendly. The food was great.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
Patagonia was stunningly beautiful and definitely lived up to our expectations.
Would you visit again?
Yes
How was the service that Swoop provided?
Swoop's support was great. We liked the trip that they put together.
How did you feel about booking directly with our partner(s)?
Local partners were great. We had some trouble wiring payment to them but eventually could pay via PayPal.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
How was your experience with {partner.title}?
The guide (Isabel) and driver (Don Luis) were great. Very knowledgeable and accommodating for us traveling with our infant daughter. The administrator (Josefina) was very thorough and helpful as well. The transport was good. We rented a car seat which was okay. It wouldn't meet US standards, so that could have been a bit better.
How likely is it that you would recommend this trip to a friend? (where 0 = Not at all likely, 5 = Neutral, 10 = Extremely Likely)
10 out of 10
Do you have any tips or advice for other people planning a trip to Patagonia?
Pack layers.