Kristen Eskin

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Kristen Eskin 's Trip Date:

2nd May - 16th May 2018

Overall, how was your trip?

Highlight was climbing to the base of the towers and second, the salt flat in Uyuni. Landscapes were breathtaking. Honestly sometimes we questioned what planet we were on! The guides we had were truly lovely. We enjoyed and appreciated both Fernando (for Torres Del Paine) and Cesar (for the sue lipez portion). All of the faces at hotels we stayed in were warm and friendly! We will tell our grandchildren that we were lucky enough to witness some of our planet’s gorgeous and unfiltered terrain and they should do the same. It’s amazing to see and experience the magnitude and different landscapes that exist around the world.

In one sentence, what did you think of Patagonia? Did it live up to your expectations?

Absolutely - it was unearthly! We loved it and only wish we had time to see more.

Would you visit again?

Maybe

How was the service that Swoop provided?

Very pleased! Natascha was superb - she was so friendly and enthusiastic and available to answer any and all questions almost immediately. She was invaluable to our initial planning. Overall very pleased with all that Swoop organized. Everything went as expected and with all of the multiple logistics - given we were coming From Santiago and trying to fit in Patagonia and Bolivia- it’s amazing how smoothly everything ran. We had no hiccups at all and the trip flowed beautifully. We would definitely recommend Swoop! In fact we already have inquiries from friends re: this trip so we will be sure to share.

How did you feel about booking directly with our partner(s)?

Yes - honestly all was perfect. Natasca did a great job introducing us to local partners but also staying in the loop as well and ensuring all questions answered. We felt totally supported on all fronts. Azimuth and Chile Nativo did a brilliant job. Everyone was fantastic in providing necessary details, touching base, and making sure all of our needs were met. My only quick point to make would be that I wish we knew we should have had enough cash on us for Sud Lipez trek as we had to pay for water at dinner and little pool entrance and bathrooms, etc. We ended up having only JUST enough to make it through until we could get to uyuni to ge cash out to be able to tip Cesar!

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

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