Joanne Hamilton

United States Of America

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Joanne Hamilton 's Trip Date:

20th Feb - 8th Mar 2019

Overall, how was your trip?

Overall a magnificent trip. A wide variety of experiences, both urban and rural, varying landscapes and activities. Chile and Argentina fishing lodges were both wonderful. They were different but would recommend each of them. The owners and staff of each lodge were amazing, as was the food and level of attentiveness and service - we felt like well treated family members at each. We also met some other travelers that we enjoyed spending time with in the evenings and at meals. The fishing in Chile was more difficult than in Argentina but the water in Chile was unbelievably beautiful - an amazing shade of blue. Flying by helicopter over the Chilean Rivers was one of the magical parts of the trip. We were in Santiago and Buenos Aires for a day each and were glad we stayed a night on the way in and out of South America. The boutique hotels were both lovely and we were happy to be in smaller properties.

In one sentence, what did you think of Patagonia? Did it live up to your expectations?

Yes, it was amazing.

Would you visit again?

Yes

How was the service that Swoop provided?

Swoop was amazing from day 1. The planning with Peter was great and he really listened to what we were looking for in the experience and gave us great options. Once the trip was planned and others took over, the logistics were flawless. Every transport pick up happened exactly as planned. The only time I had to reach out because a LatAm flight was cancelled, Hillary came to the rescue in minutes. Honestly, I wouldn't change a thing and I recommended Swoop to numerous people while we were on this trip. I will continue to do so and we will not look anywhere else if we plan another trip to this region.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

10 out of 10

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