United States Of America
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Lisa's Trip Date:
4th Feb - 18th Feb 2023
What was your most memorable moment?
First look at the spectacular scenery in Aysen
Which of the following best describes your adventure?
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic Santiago Highlights?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: 5-Day W Trek from Serrano Base Camp?
9 out of 10
Do you have any tips or advice for other people planning a trip to Patagonia?
Don’t rely on the Adventure Planner.
Do you have any recommendations for Swoop, or feedback about the team?
1. Before we took the trip, I read reviews. Very few complaints except for the adventure planner and, despite all those complaints, the problems have not been addressed. We were asked about dietary needs in several forms, yet not one guide or lodging knew about them. I filled out forms that never seemed to register. 2. Improve your knowledge of Aysen. We paid for but could not take a boat trip because it would have involved 8 hours of driving on rocky roads. That should have been made clear during the planning. Also, there was no possible way to kayak to the marble caves and make our flight to Santiago, as was planned. Fortunately, our guide Mattu arranged a new schedule so we were able to do that on a different day.
Would you consider another trip to Patagonia with Swoop?
Would you be interested in travelling to Antarctica with Swoop?
Would you be interested in travelling to the Arctic with Swoop?