Susan

United States Of America

Customer
Rating

9

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Susan's Trip Date:

20th Mar - 26th Mar 2023

What was your most memorable moment?

Hiking with my husband and our wonderful guides and groups. It was some of the most amazing and hardest hiking I've ever done. I would not change a thing. When we rounded the corner to see The Towers I was speechless. So much beauty every single day. My cup overfloweth!

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

9 out of 10

On a scale of 0 to 10, how would you rate your trip: Luxury Camp W Trek?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Tell us about EcoCamp

I specifically want to note that our guides Katty and Jacho were exceptional. They could not have done a better job and we loved trekking with them. Our eco dome was perfect. I loved the size of it and the shared bathroom was well kept.

Something Else?

I do think the refugio accommodations were not clear. It ended up being fine staying in a tent but we were told upon booking that we would stay at the refugio. Our understanding of "at the refugio" was that we would be inside. Neither Brad nor I have any recollection of being told we were staying in a tent. A few of our fellow trekkers had the same experience. I think that piece should be very clear upon booking. Again, the tents were fine but it was a surprise when we received our itenerary.

How prepared and excited for Patagonia did you feel?

We did feel very prepared. Swoop did an excellent job with the information online and then the zoom call to go over the information in a different format. Overall, we were very pleased booking with Swoop and would recommend Swoop to others.

Would you be interested in travelling to Antarctica with Swoop?

No

Would you be interested in travelling to the Arctic with Swoop?

No

Would you consider another trip to Patagonia with Swoop?

No

3 people found this review helpful

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