Alizé
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Alizé's Trip Date:
10th Nov - 18th Nov 2023
What was your most memorable moment?
El Chaltén was incredible. The domes were great, albeit cold.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: The Best of Los Glaciares?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: King Penguin Encounter?
8 out of 10
Tell us about Tierra del Fuego
Super super cool part of the trip. What an experience to be at the top of the world. Hostel was incredible.
Tell us about the Trekking
Gilda was one of the best guides I’ve ever had. Amazing experience.
Tell us about the Kayaking
10/10 would recommend. Thank you Juan!! My 2nd favorite experience of the trip for sure.
Something Else?
The hotel in El Calafate was awful. Our room - 101- should not be available to guests. It is directly behind the lobby fireplace with no thermostat or fans offered. The room was around 80 degrees Fahrenheit and very smoky. We asked to switch rooms and were denied. We couldn’t open a window either, as the only window was next to the front door where people took their cigarette breaks. If we cracked the window to get a break from fireplace smoke and heat we got cigarette smoke in its place. Truly unwelcoming and uncomfortable. I personally had two bloody noses there due to all the smoke and heat. Laundry was also overpriced and a bra of mine was ripped in the process. In addition the lunch situation was confusing and they tried to charge us for that as well, even after we showed the email stating lunch is included. Overall I would have skipped el Calafate entirely, or done one night in a hotel closer to the glacier.
Do you have any tips or advice for other people planning a trip to Patagonia?
Ready the itinerary, pack more than you think, and be prepared for anything.
Has your experience changed your perspective in any way?
Loved Chile and learning about the culture there.
Do you have any recommendations for Swoop, or feedback about the team?
Thank you for everything!
How prepared and excited for Patagonia did you feel?
Very prepared and excited.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with Swoop?
No