Donald
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Donald's Trip Date:
3rd Apr - 13th Apr 2026
What was your most memorable moment?
There were several every day. Rainbows in front of mountains, mountains reflecting on a still lake, the blue of water filled with glacial silt, the unintended and lucky puma sightings, and laughing with the guides. My favorite hike was the least crowded and most diverse was the Trail of Water: Lazo to Weber Bridge.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Safari in Southern Patagonia?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Santiago Express?
9 out of 10
Tell us about EcoCamp
Everything was excellent in terms of housing, food, and staffing. The only drawback, which I understand is an exclusion they hype, was the lack of internet access. I understand wanting to minimize people sitting on their phones all day, but on the other hand, this is a camp of adults. Being able to say goodnight to elderly loved ones or touch base that things are okay with your business in the abscence of all phone signal would be a welcome addition. It could be regulated by time available or to just one area of the camp.
Tell us about Torres del Paine
I spent my entire trip focused on this area (other than entering and exiting through Santiago), and I am glad I did. Having time to experience the park from different locations and even the different animals spotted while driving cannot be done in just a couple of days. An incredibly beautiful area.
Tell us about Santiago
The hotels chosen by Swoop were both excellent in terms of accomodations and helpful staff.
Tell us about the Excursions
Every guide at Ecocamp was excellent, especially G and Nico. The hiking pace was sometimes too slow and having the option to go ahead of the group sometimes was much appreciated flexibility. Every hike was memorable for different reasons and I liked having multiple options each day from which to choose.
Something Else?
I appreciated the timely and helpful responses from Swoop staff.
Do you have any tips or advice for other people planning a trip to Patagonia?
Depending on where you originate, the flight times can be very long. From Seattle, the three flights totaled close to 20 hours, not counting layovers. My advice would be to break up the trip and stay in Santiago a couple of nights coming and going.
Would you consider another trip to Patagonia with Swoop?
Yes
Do you have any recommendations for Swoop, or feedback about the team?
The team did an excellent job of taking care of all details and responding to inquiries.
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
Yes
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
Yes
Has your experience changed your perspective in any way?
Every trip teaches me something!
Would you like to receive our email newsletter about our other destinations?
Yes
When are you thinking of taking your next trip?
Within 12 months
