Mark
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Mark's Trip Date:
29th Mar - 18th Apr 2026
What was your most memorable moment?
Marriage proposal while on horseback at Explora hotel Torres del Paine
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Explore Torres del Paine from a Luxury Lodge?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Wildlife, Glaciers & Cape Horn Cruise?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Explore Fitz Roy from a Luxury Lodge?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Tierra del Fuego?
9 out of 10
Tell us about Torres del Paine
Met/exceeded expectations. Fantastic customer service.
Tell us about Los Glaciares
Enjoyed
Tell us about the Horseriding
Good trail rides.
Do you have any tips or advice for other people planning a trip to Patagonia?
Definitely do Torres del Paine, El Chalten less so given difficulty getting to/from
Do you have any recommendations for Swoop, or feedback about the team?
Would like to see better responsiveness from the Customer Experience Team.
How prepared and excited for Patagonia did you feel?
Very well
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
No
When are you thinking of taking your next trip?
Within 12 months
