Barbara
United Kingdom
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Barbara's Trip Date:
26th Feb - 30th Mar 2026
What was your most memorable moment?
Probably Torres! But hard to choose between, Fitzroy, Harberton & Rollito Estancia, ashore on the Horn, blue sky views of Torres, Petrohue Falls which my son saw in 1992, climbing St Lucia in Santiago as my mother did, aged 16 on March 9th 1921.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Cape Horn & Glaciers Cruise?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Custom Buenos Aires?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: The Best of Los Glaciares?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Tierra del Fuego?
10 out of 10
Something Else?
Punta Arenas - the Kran Kreen was not up to your standard of hotels. Great view of a concrete block wall! I was reading at 0630?and two men unlocked my door and started to enter - I shouted and they left? The hotel apologised when I mentioned it. It was the only hotel that had no one speaking English. I have to apologise for my poor Spanish.
Do you have any tips or advice for other people planning a trip to Patagonia?
Not sure what I was expecting but every hotel had a safe, hairdryer and at least shampoo if not conditioner and lotion. Great heaters (Sox dry by next morning) till Puerto Varas which had the first bath but not hot enough water! Room was cold and thermostat didn’t work, I did mention it but desk also spoke little English. However the bar had a roaring fire and great service. Also, as I was advised: take half the clothes and twice the cash. But I have rarely travelled like this (hotels) having camped for years with own vehicle or on own sailboat.
Has your experience changed your perspective in any way?
Again take less! Polish one’s language skills! Tipping is always tricky, even with your advice. Should have had more single dollars for buskers and small tips and bigger bills for guides. So happy that all has run smoothly
How prepared and excited for Patagonia did you feel?
I had been reading for over a year and had wanted to visit since high school. Felt this was a last chance to do a trip like this at 79! Travelling alone was a blast as I met such interesting people and from all over. So very grateful that Madventure canceled my trip and I had the sense to go with Swoop and enjoy my own plumbing!
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
Yes
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
Yes
Would you like to receive our email newsletter about our other destinations?
Yes
When are you thinking of taking your next trip?
Within 12 months
Would you consider another trip to Patagonia with Swoop?
No
Tell us about Hotel Las Torres
A great base, interesting food and cocktails. Knowledgeable guides.
Do you have any recommendations for Swoop, or feedback about the team?
Apologies if already mentioned but the Kran Kreen in Punta Arenas was not up to your regular standard!
