Peter
Australia
Customer
Rating
7
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Peter's Trip Date:
9th Oct - 18th Oct 2026
What was your most memorable moment?
Seeing Mt Fitzroy bathed in golden light at sunrise from our hotel room in El Chalten
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Los Glaciares?
8 out of 10
Tell us about Los Glaciares
Truly beautiful part of the world and pretty accessible which means that it is quite crowded. I don't think I would like to visit in the peak season but it was lovely in the off shoulder months.
Tell us about the Trekking
Our guide, Jorge in Chile was very good and had a detailed knowledge of the area and it's history.
Do you have any recommendations for Swoop, or feedback about the team?
The critical value Swoop provides is the English language interface to Latin America. This means that communication about changes and details is critical. There was some needless confusion and frustration caused by not informing us of changes that were inevitable due to the opening date of the Estancia Huemule. Jacob was very helpful and honest about the nature of the miscommunication and tried his best to assist us to work the situation out. Very happy with his efforts. However the situation should never have come up. It would have been a simple thing to just forward the email from the local provider to let us know about what was a minor change. The types of hikes that were suggested for El Chalten especially for the day that we arrived probably did not make sense given the time and relative difficulty. Better advise would have been to go to the ranger hut and get local conditions advise.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
Yes
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
Yes
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
Yes
Would you like to receive our email newsletter about our other destinations?
Yes
When are you thinking of taking your next trip?
Beyond 12 months
