Customer Reviews

We know what it’s like to dream of hiking amongst the granite peaks and glacial valleys of the Andes, but what is it really like to visit Patagonia with Swoop? We decided to let our customers do the talking and share their experiences below

Showing 21 - 40 of 795 customer reviews

Steve Strauss  - USA Travelled: March 2019

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

There were a lot of highlights. We very much enjoyed Puerto Varas and surrounding areas. Our mix of activities centered around PV were really fun and diverse; the birding trip with an excellent Birds Chile guide, Carlo, to the Alerce forest natural park was a nice hike and we saw a number of birds; the kayak trip across the fjord was fun and our wonderful guide, Paz, was fun and we had lunch at a sheep farm, which was special. On our off day, we rented a car and drove into the Petrohui National Park and hiked up the flank of Osorno volcano, which was a bit challenging but really fun. The Mero Gaucho B&B was the best place to stay and had great staff. Puerto Varas was a nice little place to walk around and we found great places to eat. The second phase of the trip to Patagonia was really great. We had a good experience with the car rental and able to manage getting gas. Arriving at the Estancia Cerro Guido was a real highlight. The staff was wonderful and the accommodations were great and very interesting. We ended up going into Torres del Painey every day for hikes and drove through most of the park on one day. It was spectacular scenery and we especially enjoyed the ferry out to the Francis valley for a hike up towards the lookout was awesome. The other hikes we took were also suggested by the staff at the Estancia and those were excellent. We saw a lot of guanacos, rheas, flamengos, swans and geese. The food at the Estancia was excellent and we had very nice conversations with the waitstaff at the restaurant. Very special place. On the first night in the Estancia, after a long day of travel it was special to be able to see the Torres in the sunset. We have already told our friends about how wonderful our trip was to Chile in general and these places in particular. We were surprised by how open we found everyone in Chile to be and how enjoyable it was to talk to everyone we met; even those people who didn't speak much English and we speak very little Spanish, and much of that badly. We also had a chance to meet with one of the owners of the Estancia, who was on a visit to the ranch, and had a very interesting conversation. The gas situation in Patagonia was not really a surprise but we did find it manageable with some planning.

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Lindy Gardener  - UK Travelled: October 2017

8

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Highlights-- time in Bariloche and Torres del Paine Landscapes etc----immense and spring was lovely time to go with all the flowers. Also saw new born chulengo and Torrent duck family :). All Chilean & Argentinian people were great, helpful & friendly

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Sefton (and Sue)  - UK Travelled: November 2016

9

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Overall the trip was great with the highlights being the kayaking excursion and homestay on Yolande's farm and the Chiloe Island wildlife. Everyone we met was very friendly, especially Yolanda, and the guides were all excellent especially Isobel. The Patagonia (Torres del Paine) landscapes were fantastic but we didn't see as much wildlife as we would have liked.

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Richard & Susan  - Canada Travelled: October 2017

7

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Overall our trip was wonderful, with only a few snags. The highlights of Argentinian Patagonia were the Perito Moreno Glacier and the Estancia Christina in El Calafate, and the Fitzroy hike in El Calafate. The Perito Moreno Glacier is breathtaking, and easily accessible from the raised walkway in the park. We also did the boat tour, which offers history and closer view of the glacier. Beware though, once you see it, other glaciers in Patagonia will seem less impressive. Estancia Christina was fantastic, but only because we opted for the fossil hike. Others on the excursion had lots of waiting around and did not seems as impressed. Not so great- The scheduling from El Calafate to EL Chalten- we would have preferred a later transfer. With the sun setting so late, you can easily hike until 7 PM...therefore there was no reason to leave so early for Chalten. Chalten was beautiful. Liked the wild dogs and friendly locals. The Fitzroy hike was spectacular....we were on the trail early so it wasn't too crowded but I imagine during peak season it was be a little unpleasant as it is narrow and you need to step aside to let people pass. Our best meal in Chalten was at La Tapera, wish it had been recommended. Avoid La Senyera, worst meal of our entire trip. Australis Cruise- This was a mistake. After having days filled with hiking and enjoying the riches of nature, being confined to a boat was very frustrating. The boat itself was nice, the rooms clean and comfortable but the excursions were short and underwhelming and most of the time on the boat was spent waiting....waiting for a short presentation, waiting for lunch, waiting to get off the boat, waiting to get on the boat etc....The penguins were the highlight of the cruise but, we found out you can take a day trip from Puntas Arenas to visit them. That would have been nice to have known. Highlight of the entire trip was Torres del Paine. The Explora hotel is beautiful and the hiking on the W was the best we experienced. The spa, the guides, the surroundings were all unbelievable. If I could redo the trip I would nix the cruise and spend an extra 3 nights at Explora.

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