Getting to and from your trip
Your trip includes shared transfers on set departures from/to PUQ (Punta Arenas airport), PNT (Puerto Natales airport) and the town of El Calafate (not airport) in Argentina.
Getting to Hotel Las Torres
Please ensure flights to Punta Arenas (PUQ) arrive before 3:00pm, or before 9:00am for an early transfer. Flights to Puerto Natales (PNT) should arrive before 2:00pm.
From the city of Punta Arenas there are transfers at 9:30am and 2:00pm which arrive at Hotel Las Torres at 5:00pm and 9:00pm and stop at the family ranch. This stop includes grilled lamb or high tea, sheep shearing and shepherd dogs, a colonial house museum, wine, pisco sour and soft drinks.
From the Punta Arenas airport (PUQ) there are transfers at 10:00am and 2:30pm which arrive at Hotel Las Torres at 5:00pm and 9:00pm and stop for lunch at the family ranch (as above).
From the Punta Arenas cruise port there are transfers at 12:30pm/1:00pm that arrive at Hotel Las Torres at 7:00pm and stop for lunch at the family ranch (as above).
From the city of Puerto Natales the exact pick-up time will be confirmed prior to your travel date but is approximately 2:00pm from the town or 3:00pm from the airport. Arrival at Hotel Las Torres is at 4:30pm. Please ask about later pickup times. Please note that if you are arriving in Puerto Natales, lunch is not included.
From the town of El Calafate (not the airport) there is a transfer from hotels at 7:00am with a van connection at Cerro Castillo (border) which arrives at Hotel Las Torres at 1:00pm. At arrival, your lunch is included and you can coordinate a half-day excursion. You must arrive in El Calafate the night before your transfer.
Leaving Hotel Las Torres
Please ensure flights from Punta Arenas (PUQ) leave after 1:30pm and flights from Puerto Natales (PNT) leave after 11am.
For transfers to the town of Puerto Natales, you’ll leave Hotel Las Torres at 10:00am arriving at 12:30pm.
For transfers to the Puerto Natales airport (PNT), you’ll leave Hotel Las Torres at 10:00am arriving at midday.
For transfers to the Punta Arenas airport (PUQ) and town of Punta Arenas, you’ll leave Hotel Las Torres at 7:30am arriving in Punta Arenas at midday; or leave at 1:00pm arriving at 6:00pm. The stop at Punta Arenas airport will be 30 minutes earlier.
For transfers to El Calafate, you’ll leave Hotel Las Torres at 2:00pm arriving in El Calafate at 8:00pm. Please ensure flights from El Calafate leave after 9:30pm due to possible delays at the border.
Packing List
Although you’ll spend each night in the comfort of Hotel Las Torres, we want to prepare you in the best way to discover the Torres del Paine National Park. Because this area has certain days of high temperatures, strong winds, rain and snow, it is very important to wear appropriate attire for these conditions.
Please pack sturdy hiking boots which are waterproof and offer good ankle support.
Take the time to read the packing list below - this has been recommended by one of our Customer Experience Team members who has done most of the excursions.
Packing list for excursions
Wool or fleece hat
Sunglasses with UV protection
Sunscreen at least factor 45
Lip protector
Buff
Gloves
Fast-drying shirt
Fleece jacket
Insulated jacket
Waterproof jacket
Water-repellent pants (Gore-Tex)
Trekking pants with zipper to convert to shorts
Trekking socks
Trekking shoes
Gaiters (optional)
You’ll be provided with a reusable water bottle when taking your shared transfer. However, if you arrive at the hotel on your own, you will need to bring your own reusable water bottle or hydration system. Note: Water can be refilled from reliable sources within the national park, such as streams or taps.
Important Documentation
Tourist Card - Upon entering Chile, travellers are issued with a tourist card or “Tarjeta Única Migratoria” which is a 90-day permit to remain in the country. This is an A5-sized white piece of paper - travellers must retain and present it to immigration when they leave. You must carry this paper along with your passport when checking in your accommodation. If you don’t present this card, you may be charged the VAT, which is 19% of the price of the accommodation.
Packing for day excursions from your hotel in Torres del Paine
This video is designed as a general guide for different excursions in Patagonia so please also refer to the above packing list.
Customer Tips
“ Invest in good layer clothing and test it out beforehand. The wind was quite strong, so it was cold, but when I walked I was too hot with my layers. Whereas the other lady hiking with me had a really good layering system that was lightweight but equally kept her warm without overheating. ”
Amanda Customer
“ Keep in mind that things are a long way apart. Getting from one place to another requires long drives or flights. ”
Bette & Klaus Customer
Your Accommodation
Suite room at Hotel las Torres
Delicious evening meal at Hotel las Torres
Relaxing by the fire, Hotel las Torres
Traditional asado (BBQ) at Hotel Las Torres
Hotel Las Torres is a traditional hotel estancia in the very heart of Torres del Paine National Park. There are 74 guest rooms, all with incredible views of the national park.
Coirón Restaurant
Enjoy delicious meals that blend modern cuisine with traditional Patagonian dishes using ingredients sourced from the hotel’s kitchen garden
Pionero Bar
Relax with a craft beer brewed by the hotel, or choose from a wide range of Chilean wines and original cocktails.
Quincho BBQ area
A quincho is a traditional Chilean BBQ area and we have our own where you can indulge in a famous roasted lamb BBQ.
Wellness Centre
Take time to relax with a massage or enjoy the sauna and jacuzzi after a long day on the trails.
Sustainability
Hotel Las Torres is committed to protecting and preserving the beautiful natural environment in Torres del Paine National Park. In 2004 we founded AMA Torres del Paine, a non-profit organisation, to lead scientific, conservation and environmental education projects.
General information
There is WiFi throughout the accommodation in the hotel, though there will be no mobile/cell phone signal after you leave Puerto Natales.
In the hotel, you can use Chilean Pesos, US Dollars, and Mastercard, Visa and American Express credit cards.
Standard electricity voltage is 200V (50Hz). Remember to bring an adaptor plug if needed.
National park entrance fees are included in your trip.
Excursions
For a map and full descriptions of excursions available at Hotel Las Torres please see our Excursions page.