Showing 1 - 20 of 141 customer reviews
Pete Lee - UK Travelled: January 2019
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
The Heumal Circuit trek was a real highlight because athough it is very close to the very populated El Chalten it feels like truly remote wilderness. We met just 8 other trekkers during the whole of the 4 days and then only in passing.
...read moreTracy - USA Travelled: December 2019
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
As we were nearing the end of the Base of the Towers hike in Torres del Paine, I wasn't sure my legs were going to let me finish the hike. I then looked up and saw a condor soaring above my head. It was awe-inspiring to see this majestic creature against such an incredible backdrop. It was as if the condor was there to encourage me on, my energy spiked and my body was ready to continue to the base. What a magical experience!
...read moreRichard & Susan - Canada Travelled: October 2017
Customer
Rating
7
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Overall our trip was wonderful, with only a few snags. The highlights of Argentinian Patagonia were the Perito Moreno Glacier and the Estancia Christina in El Calafate, and the Fitzroy hike in El Calafate. The Perito Moreno Glacier is breathtaking, and easily accessible from the raised walkway in the park. We also did the boat tour, which offers history and closer view of the glacier. Beware though, once you see it, other glaciers in Patagonia will seem less impressive. Estancia Christina was fantastic, but only because we opted for the fossil hike. Others on the excursion had lots of waiting around and did not seems as impressed. Not so great- The scheduling from El Calafate to EL Chalten- we would have preferred a later transfer. With the sun setting so late, you can easily hike until 7 PM...therefore there was no reason to leave so early for Chalten. Chalten was beautiful. Liked the wild dogs and friendly locals. The Fitzroy hike was spectacular....we were on the trail early so it wasn't too crowded but I imagine during peak season it was be a little unpleasant as it is narrow and you need to step aside to let people pass. Our best meal in Chalten was at La Tapera, wish it had been recommended. Avoid La Senyera, worst meal of our entire trip. Australis Cruise- This was a mistake. After having days filled with hiking and enjoying the riches of nature, being confined to a boat was very frustrating. The boat itself was nice, the rooms clean and comfortable but the excursions were short and underwhelming and most of the time on the boat was spent waiting....waiting for a short presentation, waiting for lunch, waiting to get off the boat, waiting to get on the boat etc....The penguins were the highlight of the cruise but, we found out you can take a day trip from Puntas Arenas to visit them. That would have been nice to have known. Highlight of the entire trip was Torres del Paine. The Explora hotel is beautiful and the hiking on the W was the best we experienced. The spa, the guides, the surroundings were all unbelievable. If I could redo the trip I would nix the cruise and spend an extra 3 nights at Explora.
...read moreMegan - USA Travelled: October 2025
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Tie between seeing a huge avalanche fall from the mountains of Torres del Paine and hearing the calving of the glaciers.
...read moreMindy De Hooge - USA Travelled: December 2018
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Highlight was ecocamp and our guide for the trek there. The food at ecocamp far exceeded any other food we had on the trip. Amazing vegan options at every meal. The biggest surprise was how hard it was to understand Chilean accented Spanish (I speak but mostly with Mexican speakers)! Our most magical moment was surprise live folk music at ecocamp on the evening of the summer solstice. We LOVE American and Celtic folk music, it was amazing to hear and see a new flavor.
...read moreTorie - USA Travelled: March 2023
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
The trip was unbelievable! No matter where you were, everywhere around you was breathtaking. Being on the water during the cruise was the most memorable portion. There were never ending waterfalls, the more you looked the more you saw! Each day we had at least one rainbow. We got to see the penguins, albatross, humpback whales, sea lions, and dolphins! The vegetation on all of the islands, areas and on Cape Horn was a huge surprise. The guides were so informative and reinforced each of the teachings over the course of the trip to make sure all of the guests learned as much as possible, and all of our questions were answered. Not only were we educated on the history but also present time varying from animals, flora, natives, and explorers. Absolutely loved the trip!
...read moreMatthew - USA Travelled: October 2025
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
There are so many. Watching glaciers from close up calve into the see, the stunning vistas and massive mountains of Torres del Paine, seeing the Torres for the first time while driving to the park, standing on Cape Horn island, and completing the W-trek. I'll say the top two are: Observing an absolutely huge avalanche in French Valley. (awe inspiring and a little scary) Cresting the final ridge at the top of the Base of the Towers hike and seeing the lake and towers. (breath taking)
...read moreJames - USA Travelled: January 2026
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
There were many, but I will list 3: (1) Thanks to a recommendation by Swoop Patagonia, I signed up for a full day at Estancia La Peninsula. Our guide, Violeta was fantastic and very engaging. Very knowledgeable and skilled. Donald was busy as well as the captain of the boat, shepherd, sheep shearer, and lead guide for the horseback ride. The Patagonia sheep dogs (Barbucho) are so much fun to watch as they herd the sheep on Donald's command. The family and staff at Estancia La Peninsula, obviously love to what they do and are preserving the culture of estancia life in Patagonia. (2) Thanks to a recommendation by Swoop Patagonia, I signed up for the Southern Patagonia Glaciers Cruise (Kaweskar Route), on Skorpios III and everything about the cruise was outstanding!! The Captain and his staff were fantastic hosts. I especially appreciated the open bridge policy and I spent as much time outside on deck and on the Bridge as I could. The food was amazing, especially the Captain's dinner buffet. The fresh seafood was a delight. The views, of course were incredible. We transferred to a smaller vessel, the Capitán Constantino, which navigated through the ice for a closer look at the glacier and the crew served whiskey with ice plucked right out of the fjord! The two guides were great, and Luis gave several outstanding talks during the cruise. (3) My cruise out of Punta Arenas on Stella Australis, the Wildlife, Glaciers & Cape Horn Cruise, was outstanding. The weather cooperated and all excursions, including the landing at Cape Horn were successful. The Stella Australis staff was top-notch, and my waiter and the bar tenders were really nice and helpful. The expedition staff made the excursions fun and informative. The views, of course, were incredible.
...read moreUsama - USA Travelled: November 2024
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Hiking in Torres del Paine was incredible. We loved being in Patagonia Camp and the various trails we hiked. Base of the Towers hike was truly memorable.
...read moreJanet Reynolds - Australia Travelled: February 2019
Customer
Rating
7
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Highlights: Hiking to the blue towers in Torres del Paine and hiking to base of Fitz Roy in El Chalten. Landscapes in Torres del Paine (Cordillero, lakes, glaciers) were stunning. no wildlife to speak of on the W Trek. The Trek afforded us the ability to meet like minded trekkers, willing to get up early and challenge themselves on steep trails through wind, rain, sun , all for the the love of the outdoors. Most magical moment was kayaking 21km on the Rio del las Vueltas, with crystal blue skies, views and reflections on Fitz Roy, Cerr Torre on the river! Booked when we arrived in El Chalten, not through Swoop.
...read moreAnonymous - Belgium Travelled: December 2022
Customer
Rating
7
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Standing at the Albatross monument with Cape Horn in the background.
...read moreSean - Canada Travelled: October 2022
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Cape Horn on the Ventis Australis
...read moreRalph - USA Travelled: October 2022
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Visiting the Pia Glacier, seeing Glacier Alley, excursion to Cape Horn, hikes and excursions. Cruise was well organized and personnel professional and friendly. We also very much enjoyed the 1 day adventurous Crossing of the Andes arranged by SWOOP. So many memorable moments!
...read moreJeanne - USA Travelled: November 2024
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Too many memorable moments. The views, the staff, the overall journey... Going down glacier lane was just terrific!
...read moreRon - Canada Travelled: January 2024
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Hiking to the base of the towers (or the Laguna de Los Tres hike).
...read moreBeverly - USA Travelled: December 2021
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Experiencing strong winds while looking out at beautiful El Bote Bay, as we began the exclusive Patagonia Camp Los Maitenes Peninsula hike.
...read moreKathie - USA Travelled: December 2021
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Lake Deseado was memorable in so many moments! We didn't have high expectations because it was a fill-in when Covid canceled our cruise from Ushuaia, but the lake was exquisite from our first glimpse. Then, the lodge itself (very isolated) was lovely in every detail. The view from our windows was of pristine waters with mountains in the distance. The short path to the dining facilities took us past beautiful birds, a brook and a beaver dam. Andres and the staff were welcoming, very helpful and genuine. We were a family of 14, joining one another from many parts of the United States and the only ones at the lodge. We were amazed at the menu, and managed to order everything from brie with local berries to guanaco, everything delicious. We over-80 grandparents got plenty of help so we could climb some trails and coast down the mountain on a bike. We also loved the library's collection of books about Patagonia. Our teens found challenging trails. Thank you to everyone including the gracious owners of Deseado Lodge!
...read moreLorena - USA Travelled: November 2025
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Hard to choose, several were bucket listers! Seeing the Horns and Towers of Torres del Paine and Cape Horn were tops. Running into a friend in the bathrooms at Eco camp was crazy! Made new friends, over ate on excellent food.
...read moreRichard - Canada Travelled: December 2025
Customer
Rating
0
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
"memorable" seems like it's a positive thing. The thing I will remember most, however, is not positive. It was the racist and out-of-date, poverty porn masqueraded as an "education" talk about the Indigenous peoples of Patagonia and Tierra del Fuego. The fact that you all have been on this cruise and seen this talk in all it's complete racism, and you haven't said anything, you haven't tried to help them change it, is abhorrent. I was traumatized. I'm Indigenous, if that had been about my ancestors I would be enraged. Unfortunately, the genocide that occurred means that there are no ancestors to be enraged. So I cried. and I still can't get over it.
...read moreDenise - USA Travelled: February 2024
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Great weather and views of Torres from Patagonia Camp
...read more
