Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Danyelle Elkind's Trip:Patagonian Peaks and Plains
Danyelle Elkind's Trip Date:
6th Jan - 27th Jan 2019
Overall, how was your trip?
I did enjoy the trip, though I was surprised by the group I was with. From conversations before I booked I did expect to be the youngest but for the average group age to be 40-50. On my group the average was 60+. Luckily some members were up for the more physical treks so I didn’t think my time was impacted by that. I was, however, roomed with a woman who was 70+ and we did not make the best roommates due to our age difference. Not enjoyung the rooming situation did negatively impact my trip.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
Loved Patagonia. Will definitely go back to see some other parts I missed.
Would you visit again?
How was the service that Swoop provided?
When it was apparent that I would be roomed with a 70+ year old, it should have been communicated to both her and so we had the expectation and could have chosen to pay for the single supplement if we would have liked. I was happy with the physical aspects of the trip - it’s the reason I chose it. But I don’t think that was correctly communicated to everyone (i.e. the lady I roomed with probably should have done a trip more specific to an older ages with less physical activity).
How did you feel about booking directly with our partner(s)?
I did not realize that swoop would partner with journey Latin America that is specifically geared towards tourists from the UK. As swoop is a UK company I did expect a number of UK tourists, just thought the group would, be more diverse in backgrounds.
How likely is it that you would recommend Swoop to a friend?
7 out of 10
How likely is it that you would recommend this trip to a friend? (where 0 = Not at all likely, 5 = Neutral, 10 = Extremely Likely)
7 out of 10