Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Isla Morgan's Trip:Coast, Culture and Glaciers
Isla Morgan's Trip Date:
4th Mar - 18th Mar 2019
Overall, how was your trip?
It is difficult to single out just one highlight as every day brought new things to marvel at. The magesty of the mountains, the awesome glaciers, the variety of birds, the characterful range of animals, the ever-changing vistas, the charm of the different cities and towns and the ever-present friendliness of the people we met en route. One of the many images that will stay with me is the magical sight of Andean Condors soaring above our heads on the thermals at Torres del Paine. Also the reflections of snow capped mountains in the glass smooth water at Rio Serrano, the towering wall of the Perito Moreno glacier as we sailed closer and closer and the comical antics of the Humboldt and Magellanic penguins on the Isolets de Punihuil off Chiloe. Even the torrential rain, complete with thunder and lightning, that we walked through at the Iguazzu Falls and which left us all soaked, literally, to the skin despite waterproofs was an experience to remember !
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
It is the most magical destination, stunning scenery, abundant wildlife and memories that will stay with me forever.
Would you visit again?
How was the service that Swoop provided?
Swoop did not let me down, the tour you recommended was spot-on, giving me the perfect introduction to a breathtaking part of the world. The add-on you arranged at Iguazzu was faultlessly carried out, and the hotel booked was the best of the whole tour, being sympathetically situated in the heart of the rainforest.
How did you feel about booking directly with our partner(s)?
Journey Latin America, the organisers of the main tour I was booked on by your team, was highly professional and the guides - both the tour leader and the individually hired location expert guides - were friendly and knowledgeable. The itinerary was varied and appropriate to my interests. The process of booking via Swoop made everything easy and the personal approach of your staff in the run-up to the holiday made me feel I was dealing with friends not just a travel agent.
How likely is it that you would recommend Swoop to a friend?
10 out of 10
7 people found this review helpful