Karen

Australia

Customer
Rating

10

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Karen's Trip Date:

7th Jan - 29th Jan 2020

What was your most memorable moment?

So many memorable moments it’s difficult choosing one! Salar de Uyuni, climbing volcáns Lascar and Toco, the beautiful flamingo filled lagunas in Bolivia, flying over the Nazca lines.......

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Tell us about Explora

The highlight of explora were the excursions and the guides. There was a great camaraderie amongst the guides and the main focus at explora seemed to be the excursions. They organized a great program for us to gradually increase altitude so that we made it to the summit of Toco on our last day there.

Tell us about Tierra Atacama

Tierra Atacama surpassed our expectations. The design and comfort was fantastic and the food and wine was significantly better than that on offer at explora. Interestingly, the guides were freelance and they were all great but they lacked the camaraderie of the guides at Explora. Alcohol was not offered after any of the excursions which we didn’t miss except for the sunset drinks at Tebenquiche. This excursions involved no exercise so we were surprised and disappointed not to be offered a glass of wine or beer as we watched the sun set.

Tell us about the Atacama

Atacama surpassed our expectations. It’s an extraordinary place and we loved spending 9 nights in total as we managed to see and do everything we wanted. The highlight was climbing the volcanoes.

Tell us about the Chilean Lakes

We didn’t really see the Chilean lakes.

Tell us about Santiago

We didn’t leave the hotel as we’d been to Santiago several times before and didn’t want to venture anywhere near where the trouble was.

Tell us about the mountaineering

Fantastic! All the guides were excellent and I’d definitely recommend it to others. We would love to do more mountaineering in the Andes.

Tell us about the trekking

Trekking was excellent. The Rio Blanco trek was one of the most beautiful trek of my life.

Something Else?

Our holiday included so many diverse destinations and experiences and is one of the best trips of our life. We enjoyed it as much as our Patagonian adventure.

Do you have any tips or advice for other people planning a trip to Patagonia?

More time in Atacama as fabulous. Most people only stay a few days which I don’t think is long enough.

Has your experience changed your perspective in any way?

Yes. We generally travel independently and I do the research and all the booking. The local knowledge and expertise of Swoop definitely added to our experience and I will definitely use Swoop again in the future.

Do you have any recommendations for Swoop, or feedback about the team?

Everything was awesome. The only thing I found a little tricky was working out who to contact as I was a little muddled as there were many people I’d had email contact with, especially as I was also communicating with the swoop Antarctica team.

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