Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Rory Dormer's Trip:Self-guided W Trek (5D/4N)
Rory Dormer's Trip Date:
10th Jan - 14th Jan 2019
Overall, how was your trip?
Every 5 minutes we had a completely different view. You could have a cloud a gale force winds hitting a mountain top from one side, but clear blue skies on the other. The people we met who had also booked through Dittmar made the trip particularly brilliant.
In one sentence, what did you think of Patagonia? Did it live up to your expectations?
The most amazing experience ever!
Would you visit again?
How was the service that Swoop provided?
Knowing the difficulty others had booking refugios or camping, some having to stay two or even three nights in the same place, we are so glad we were put through to Dittmar. Everything was perfectly organised and we were constantly impressed with how easy everything was, from transport to food. It meant all we had to think about was the hike (and the wine afterwards!) Literally the only improvement we could think of is for the last day. The boat to leave the Refugio is at 1:30pm and we arrived back in Puerto Natales well after 10pm. I think we all agreed we'd spend a bit extra to have had a direct transfer from Hotel Grey back to Puerto Natales. The minibus/coach transfer took about 3 hours just to leave the park.
How did you feel about booking directly with our partner(s)?
Nope, it all worked out great! Thank you 😊
How likely is it that you would recommend Swoop to a friend?
10 out of 10