Timothy

United States Of America

Customer
Rating

2

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Timothy's Trip Date:

4th Nov - 27th Nov 2025

What was your most memorable moment?

Puma tracking

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

2 out of 10

On a scale of 0 to 10, how would you rate your trip: W Trek Glamping Highlights?

1 2 3 4 5 6 7 8 9 10

7 out of 10

On a scale of 0 to 10, how would you rate your trip: Safari in Southern Patagonia?

1 2 3 4 5 6 7 8 9 10

10 out of 10

On a scale of 0 to 10, how would you rate your trip: Buenos Aires Express?

1 2 3 4 5 6 7 8 9 10

7 out of 10

On a scale of 0 to 10, how would you rate your trip: Riding to Hidden Glaciers?

1 2 3 4 5 6 7 8 9 10

9 out of 10

On a scale of 0 to 10, how would you rate your trip: Custom Los Glaciares?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Do you have any tips or advice for other people planning a trip to Patagonia?

Work with local providers directly.

Has your experience changed your perspective in any way?

Just that we loved Patagonia and will planning a six week trip here next year

Do you have any recommendations for Swoop, or feedback about the team?

Your sales staff should listen better to your prospective customers. He could have had me more supportive so easily. I wanted a mix of guided and self-guided activities over a five week trip. I got help for several guided activities, was only told reasons why I didn’t want to self-guide and was refused help. Ended up booking a couple of guides outside of Swoop and had a great self-guided portion with some help from Marcela.

How prepared and excited for Patagonia did you feel?

Your pre-trip info and help was outstanding

Would you be interested in travelling to Antarctica with Swoop?

Yes

Would you be interested in travelling to the Arctic with Swoop?

Yes

Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya or The Galapagos, with one of our trusted partners?

No

Would you like to receive our email newsletter about our other destinations?

Yes

When are you thinking of taking your next trip?

Within 12 months

1 people found this review helpful

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