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Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Teresa's Trip Date:
14th Dec - 2nd Jan 2023
What was your most memorable moment?
Getting to the base of the Torres with my sister. I've been wanting to go there for a LONG time so I was really happy to finally see it in real life.
Which of the following best describes your adventure?
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic Santiago Highlights?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Classic El Calafate and El Chalten?
1 out of 10
On a scale of 0 to 10, how would you rate your trip: Safari in Southern Patagonia?
10 out of 10
Do you have any tips or advice for other people planning a trip to Patagonia?
The guides at EcoCamp were very professional and knowledgeable. A great pleasure to work with. I will advice other people to be very careful with their trekking guides - the one assigned to us in El Chalten was a free-lance guide who basically didn't want to do the trek we booked to do and gave us all the reasons why we shouldn't do it. Long story short, she completely demoralized us, resulting in us actually not doing the trek. I was profoundly disappointed.
Do you have any recommendations for Swoop, or feedback about the team?
Iain and Lewis have both been very helpful and responsive.
Was there anything else Swoop could have done for you to help you prepare for your trip?
There are some information on the SWOOP website which, I believe, are outdated and caused some worries on our part. E.g. El Calafate: the website says most restaurants are closed on Christmas Day. Turns out many of them were open.