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Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Lori's Trip Date:

25th Jan - 11th Feb 2023

What was your most memorable moment?

Repetitive AWE with the surreal breathtakingly beautiful views from Explora. Sense of accomplishment finishing long challenging hikes. Appreciation of and inspiration by other guests who were challenging themselves with the physical activity.

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

9 out of 10

Tell us about Explora

We stayed at 3 Explora hotels. El Chalten was fabulous. The guides were wonderful, the hikes were many, varied and challenging. The food was terrific and plentiful and dining staff encouraged guests to try everything! The dining room had a lovely view. The openness of the common space was aesthetically pleasing and comfortable. The room was simple with pleasing details and was very comfortable. The staff was lovely, warm and helpful. I really appreciated the availability of KT tape for joint strains and super moleskin for blisters! Torres del Paine had the most beautiful setting and view from the dining room and individual rooms that was breathtaking and I will never forget it. Staff were lovely. The guides were also great and excursions were challenging. ( I was disappointed that the guides/hotel did not have as much support supplies for injuries as El Chalten. The location was remote so I could not buy it anywhere.) Some of the excursions were not available b/c of weather, but that is to be expected. The food was inconsistent and there seemed to be supply issues. Also, entrees and sides repeated from lunch to dinner, and day to day. Atacama was also great. Architecturally interesting and common spaces were expansive and comfortable. Individual rooms were fine, but not great views and not as comfortably furnished as the other Exploras. Food was good, seemed to be plentiful but not as interesting or well prepared as El Chalten. Guides were great, knowledgeable and enthusiastic. We did not realize that this was their rainy season (and did not hear this from Swoop either) so there were many excursions (and some that we had looked forward to based on the recommendations by friends) that could not be offered because rivers had flooded the areas. Overall, we were very very happy with Explora and would choose them again. It also was fun to meet interesting and inspiring people from many places.

Do you have any tips or advice for other people planning a trip to Patagonia?

Planned to be wowed by the overwhelmingly gorgeous mountains. Take whatever supportive supplies in case you have even mild injury. Pack light.

Has your experience changed your perspective in any way?

Yes....I'm not entirely sure the extent of it. Get out and do. Now. The world is massive. Our behavior has an impact.

How prepared and excited for Patagonia did you feel?

Wish I had gone 10 years ago. I am active, but wish I was even more active.

Would you consider another trip to Patagonia with Swoop?


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