Anonymous

United States Of America

Customer
Rating

4

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Anonymous' Trip Date:

21st Dec - 1st Jan 2026

What was your most memorable moment?

Hiking Patagonia

Which of the following best describes your adventure?

Great holiday

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

4 out of 10

On a scale of 0 to 10, how would you rate your trip: 5-Day W Trek from Serrano Base Camp?

1 2 3 4 5 6 7 8 9 10

9 out of 10

On a scale of 0 to 10, how would you rate your trip: Highlights of the Chilean Lake District?

1 2 3 4 5 6 7 8 9 10

7 out of 10

Something Else?

Our guide in Santiago was almost a zero. His English was awful and he was boring. We knew it would be a quiet day in Santiago (Jan 1) and needed a strong guide to bring it to life. He failed.

Do you have any tips or advice for other people planning a trip to Patagonia?

Don’t use Swoop if you have high standards.

Has your experience changed your perspective in any way?

Only to do more diligence on tour operators before committing.

Do you have any recommendations for Swoop, or feedback about the team?

Yes - see all my comments.

How prepared and excited for Patagonia did you feel?

Very

Would you consider another trip to Patagonia with Swoop?

No

Would you be interested in travelling to Antarctica with Swoop?

No

Would you be interested in travelling to the Arctic with Swoop?

No

Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya or The Galapagos, with one of our trusted partners?

No

Would you like to receive our email newsletter about our other destinations?

No

When are you thinking of taking your next trip?

Within 12 months

1 people found this review helpful

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