Luz
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Luz's Trip Date:
28th Oct - 1st Nov 2025
What was your most memorable moment?
Horseback riding experience
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Highlights of Torres del Paine?
10 out of 10
Tell us about Hotel Las Torres
Scale of 1-10 room, excursions and guides were a 10. I was surprised to find this level of refinement in the middle of nowhere, the gourmet food and the service were outstanding. Thanks!
Tell us about Torres del Paine
Beautiful pristine lands and lakes
Tell us about the Trekking
Great! I am recommending it to everyone
Tell us about the Excursions
Excellent guides, knowledgeable and eager to please
Tell us about the Horseriding
Yes, yes and yes!
Something Else?
The tipping etiquettes are confusing, 10% tip is charged at time of consumption, guides are tipped on the spot and at the end of stay a card is presented with a list of people to tip again. Too much is expected in tips given the prices of the hotel and it makes everyone uncomfortable. Need to come up with a better system
Do you have any tips or advice for other people planning a trip to Patagonia?
Be aware of tipping costs
Would you consider another trip to Patagonia with Swoop?
Yes
