Elizabeth
United States Of America
Customer
Rating
9
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Elizabeth's Trip Date:
13th Nov - 17th Nov 2025
What was your most memorable moment?
I most enjoyed the time our group spent together dealing with unexpected changes and challenges to complete this trip. Our experience brought out the best in all of us and teamwork.
Which of the following best describes your adventure?
Life changing
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: The Original Torres del Paine W Trek?
10 out of 10
Something Else?
We were a total of 6 for this guided trip. The biggest frustration was the mismatch in physical abilities between the four in our group and the two others that joined. We recognize that our intake for Swoop requested any medical issues for which our group had plenty (pregnancy, foot drop, rheumatoid arthritis, and recent surgery). However our physical abilities were not significantly limited by these factors. We were paired with a 50 year old couple who could not keep up with our pace. Our suggestion is that Swoop adds a section to their intake to better match physical abilities better rather than assumptions based on the medical information provided.
