John
United States Of America
Customer
Rating
10
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
John's Trip Date:
16th Mar - 1st Apr 2026
What was your most memorable moment?
There are too many to mention. Our trip consisted of 3 different "sub-trips" in different areas. Each provided their own unique moments.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: W Trek Glamping Highlights?
10 out of 10
On a scale of 0 to 10, how would you rate your trip: Santiago Express?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Trekking in the Land of Volcanoes?
10 out of 10
Tell us about Tres Rios Lodge
John Joy and his team were great hosts for us at Tres Rios Lodge. We found the accommodations just fine for our group and the food and drink were great! Likewise, our fishing guides, Edgar and Christian, were experts on the waters we fished, provided great guidance, and told us many entertaining stories about their lives in this region.
Something Else?
My one critique would be about the Cabana del Lago hotel in Puerto Varas. The city is lovely and the hotel is mostly fine. However, the rooms we stayed in were very warm. This occurred both nights we stayed there and concerned lakeside rooms. Other guests were experiencing the same discomfort. My room mate and I turned off every possible source of heat in the room and opened the window, to no avail. There were thermostats in the room but they didn't work and it appeared they had turned off the air conditioning. At any rate, it made for a couple of tough nights for sleeping. I can only imagine what other guests dealt with earlier in the summer. At any rate, this is something that the hotel really needs to address.
Would you consider another trip to Patagonia with Swoop?
Yes
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
No
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
Yes
Would you like to receive our email newsletter about our other destinations?
Yes
When are you thinking of taking your next trip?
Beyond 12 months
