Anonymous
Australia
Customer
Rating
7
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Anonymous' Trip Date:
9th Jan - 30th Jan 2026
What was your most memorable moment?
Climbing Villarrica
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Trekking to the Patagonia National Park: Jeinimeni to Aviles?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Cerro Castillo National Park Trek?
9 out of 10
Tell us about the Trekking
Excellent guide team
Do you have any tips or advice for other people planning a trip to Patagonia?
Water shoes for Jeinimeni
Do you have any recommendations for Swoop, or feedback about the team?
Post booking support was pretty much non-existent. I had to go back to Tomas who helped plan the trip. The Adventure Planner info was too general. For example I wanted a packing list specific to our trek. I would have preferred to be able to speak to the trip operator for local knowledge. It turned out there was a longer walk we could have done with her which was not offered by Swoop even though that was my original and specific request. Swoop should change the ‘cookie cutter’ approach. As usual, when we tell people we walk fast and want a suitably challenging trek they discount this. In Aysén the operator and guides helped with add on walks to keep us occupied. In Puerto Varas the walks were short and boring.
How prepared and excited for Patagonia did you feel?
Not very.
When are you thinking of taking your next trip?
Within 12 months
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya or The Galapagos, with one of our trusted partners?
Yes
Would you like to receive our email newsletter about our other destinations?
Yes
