Eric
United States Of America
Customer
Rating
8
Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”
Eric's Trip Date:
1st Mar - 22nd Mar 2026
What was your most memorable moment?
Ecocamp was an altogether enjoyable and unique experience. Staff and guides were great and it was terrific to hike and dine with a group of new friends.
Which of the following best describes your adventure?
Great holiday
On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?
8 out of 10
On a scale of 0 to 10, how would you rate your trip: Santiago Express?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Safari in Southern Patagonia?
9 out of 10
On a scale of 0 to 10, how would you rate your trip: Buenos Aires Express?
7 out of 10
On a scale of 0 to 10, how would you rate your trip: Punta Arenas & Isla Magdalena?
4 out of 10
Something Else?
Logistics Guides/cars were almost uniformly there to pick us up at airports/hotels and transfer us to next destination with two exceptions: In Santiago the car to transfer us to airport for flight to Punta Arenas was late. Not knowing if it would arrive in time to catch flight we hired a car independently. The subcontractor, Southbound reimbursed us for this trip. In Punta Arenas, the driver to take us to Puerto Natales for the EcoCamp trip was over 1 1/2 hrs late and when arriving incapacitated (hung over or drunk) necessitating our guide, a nice young woman, to arrange for a different driver at Punta Arenas Airport. We finally left the airport closer to 2 1/2 hrs later than scheduled which was unfortunate. High winds in Punta Arenas prevented us from seeing penguins on isla Magallanes. Weather is an uncontrollable factor, but this development rendered the Punta Arenas leg of the trip somewhat disappointing. Our one day birding trip was fairly engaging but involved driving longhours in a van with little time spent outside. If we were to do it again and had known we would have flown directly to Puerto Natales to connect with EcoCamp. It was difficult to get cash from ATMs in Argentina. Some only offered a minimum of the equvlent of US$20 in pesos with extremely high fees. Our friends used different bank cards and were able to withdraw larger sums, but with high fees. Suggest to Swoop clients to bring more than one ATM card since it appears different bank systems might have different withdrawal limits. El Chalten seems to have pretty good internet connectivity. Our hotel had it and we were able to charge our meals at local restaurants. Swoop mentioned that guides would not have trekking poles and we brought our own. In fact, EcoCamp had poles available as well as did our guide for 3 days in El Chalten. It worked out that most of Swoop's contractors used What's App to communicate with clients - this worked generally fine. Maybe Swoop mentioned this in pre trip lit but it would have been nice to know beforehand particularly for those of us who have not used WhatsApp prior to the trip. General Comments: Guides were nearly uniformly great. Well informed, friendly, empathetic to hiker's needs. We probably spent more time riding in vans across Argentina than expected. It's a big country and this was probably unavoidable. EcoCamp was a highlight. Fun community of people, both hikers and staff.
Do you have any tips or advice for other people planning a trip to Patagonia?
Refer to previous comment about ATMs and Argentina. Be prepared for long rides in vans. Distances are substantial.
Has your experience changed your perspective in any way?
The recent trip to Patagonia prompts these reflections... Two Veterinarians and a View from 30,000 Feet: Reflections on Economic Structure in the Southern Cone What landscapes, careers, and infrastructure reveal about economic constraints in Chile and Argentina. I didn’t expect one of the more revealing parts of my recent trip to Patagonia to happen on the flight home to Seattle. Over the years I’ve done a bit of work as an environment and development consultant—in Central America, the Caribbean, the Middle East, a little in Asia. In those places I got into the habit of looking at landscapes and economies through their constraints—what binds first, what limits scale, what quietly shapes outcomes. Lately I’ve been playing with that idea more deliberately as a kind of personal research project (StratEko www.strateko.global), but this was my first real exposure to Chile and Argentina. It ended up being a useful addition to that mental map. Somewhere returning yesterday over the American Mountain West, I started noticing roads—everywhere. Thin lines across ridges, faint grids in desert basins, connections threading through terrain that would feel empty at ground level. Even where there didn’t seem to be much to connect, the roads were there. It felt like a kind of statement: this land is in play (for better and worse). That stuck with me because it echoed something I’d been sensing on the ground. In both Chile and Argentina, the human side of things feels strong. People are educated, engaged, culturally fluent. Conversations move easily—from literature to politics to systems thinking. In Patagonia, I met a veterinarian whose father taught robotics in a technical high school in Buenos Aires and whose sister is a contemporary dancer in Paris. We ended up talking about Moby-Dick, AI, and systems thinking while hiking through a landscape that feels almost prehistoric in scale. At times it reminded me of Chatwin’s In Patagonia—that sense of vastness and loosely connected stories stretched across a big geography. Yet, this same veterinarian works primarily as a mountain guide, treating animals on the side. Earlier in the trip, I had coincidentally met another veterinarian in Chile who now works construction in Australia and was home visiting family. Different country, different path, but a similar pattern: professional training doesn’t always map cleanly onto a stable local livelihood in such economies. That’s not unusual there, and it’s not failure—it’s just how people adapt. In Buenos Aires, I saw a version of the same thing in physical form. The central areas—Palermo, Recoleta, parts of the historic core—are impressive: active, refined, layered. But beyond them are long stretches of low-rise urban fabric that feel worn and uneven—block after block that isn’t informal exactly, but not especially economically animated either. It feels like a city that expanded outward without a corresponding deepening of activity across that footprint. The basic structure is there; the intensity and productivity varies. Patagonia gives you the same idea at a completely different scale. The landscapes are vast and compelling, but the infrastructure is selective. Roads are few, often singular, sometimes disappearing altogether. Large areas feel not just open but only lightly connected to broader economic systems. That’s not necessarily a flaw—it reflects geography and choices—but it does shape what kinds of activity can actually take hold. Seen through a constraint architecture, like the one I’ve created for StratEko, a pattern starts to emerge. The binding constraints aren’t cultural or educational—if anything, those are strengths. The constraints are more structural: depth of domestic demand, continuity of investment, the ability to support and scale specialized work across sectors and regions. When those tighten, you don’t get collapse so much as underutilization—capability that finds expression indirectly. Tourism is one of the clearest examples. In places like El Chaltén, guiding isn’t a transitional job the way it often is in the U.S.; it’s a stable and rational way to connect skill and income. It draws on external demand and works within the local reality. The veterinarian I mentioned there—also an elite climber—has effectively built a livelihood that spans places and seasons, linking Patagonia with Europe. It’s a form of integration, just not primarily domestic. Looking back at that view from the plane, the contrast becomes clearer. In the American West, roads suggest that constraints around access, capital, and coordination have been pushed outward across most of the landscape. Activity—actual or potential—has been widely enabled. In Patagonia, and even in the extended urban fabric of Buenos Aires, those same constraints are engaged more selectively. The result is a landscape, and an economy, that operate with different densities and different pathways. None of these anecdotes fit neatly into a developed-versus-undeveloped story. Chile, in particular, comes across as institutionally steady and functional. Argentina, despite its volatility, has an extraordinary depth of human and cultural life along with a vast geography. What stood out to me wasn’t a lack of capability, but a recurring gap between that capability and the structures that consistently provide carrying capacity. That gap showed up in conversations, in city form, and—somewhat unexpectedly most clearly—in the presence or absence of roads.
Do you have any recommendations for Swoop, or feedback about the team?
Refer to previous comments
How prepared and excited for Patagonia did you feel?
Quite prepared physically (we trained for hiking) and excited.
Would you consider another trip to Patagonia with Swoop?
No
Would you be interested in travelling to Antarctica with Swoop?
No
Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?
No
Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?
Yes
Would you like to receive our email newsletter about our other destinations?
Yes
When are you thinking of taking your next trip?
I don`t know