Clare

United States Of America

Customer
Rating

3

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Clare's Trip Date:

15th Mar - 19th Mar 2026

What was your most memorable moment?

Finishing day 3 it started to rain there was a rainbow over the lake and my guide came out to congratulate me and bring me in to the Refugio.

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

3 out of 10

On a scale of 0 to 10, how would you rate your trip: The Original Torres del Paine W Trek?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Something Else?

Our guide Papo was a total rockstar! An OG.

Would you consider another trip to Patagonia with Swoop?

No

Would you be interested in travelling to Antarctica with Swoop?

No

Would you be interested in travelling to the Arctic with our sister company, Swoop Arctic?

No

Would you be interested in travelling to Scotland, Ireland, New Zealand, Tanzania, Botswana, Namibia, Kenya, The Galapagos, Peru or Iceland with one of our trusted partners?

Yes

Would you like to receive our email newsletter about our other destinations?

No

When are you thinking of taking your next trip?

Within 12 months

How prepared and excited for Patagonia did you feel?

I was nervous ahead of time I had never done anything like this but I’m fit and this was the perfect intro to a through hike. I was so excited. This was on the top of my bucket list for years.

Do you have any recommendations for Swoop, or feedback about the team?

Chill with the emails and simplify the portal / website. And some more definitive answers about the bathroom situation would be good. Toilets were available at all Refugio’s and only had to go in the woods once or twice.

Has your experience changed your perspective in any way?

Not really but I want to do more travel like this.

Do you have any tips or advice for other people planning a trip to Patagonia?

Do only the necessary research and come with no expectations.

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