Pauline Marcato

United States Of America

Customer
Rating

8

Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Pauline Marcato's Trip Date:

4th Nov - 8th Nov 2017

Overall, how was your trip?

Overall the trip was really good! No particular surprise, the trip was detailed enough in advance that we knew what to expect. Every day was a highlight with always new beautiful landscapes. Cool people in the group and super nice guide!

In one sentence, what did you think of Patagonia? Did it live up to your expectations?

Amazingly beautiful. Yes it did!

Would you visit again?

Yes

How was the service that Swoop provided?

Tom was great with the advice and super patient with all my inquiries, great guy! I'm happy I went with Swoop.

How did you feel about booking directly with our partner(s)?

All good on this side.

How likely is it that you would recommend Swoop to a friend?

1 2 3 4 5 6 7 8 9 10

8 out of 10

How was your W trek in Torres del Paine?

- Every day was different and beautiful! We got so lucky with the weather that we could see everything as planned. - Yep, super beautiful! - Our guide (Clara Paz) was amazing, super friendly, always having some extra things hidden in her backpack for us (she carried a jar of pesto to make our refugio sandwiches better, even though her bag was already about 15kg or more!) - Accommodation and transport were fine, as expected. The refugios were pretty good! Though each of them had pros and cons.

How likely is it that you would recommend this trip to a friend? (where 0 = Not at all likely, 5 = Neutral, 10 = Extremely Likely)

1 2 3 4 5 6 7 8 9 10

8 out of 10

2 people found this review helpful

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