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Customer Rating On return from their adventure we ask customers: “On a scale of 0-10, with 10 being the highest, how likely is it that you would recommend Swoop to a friend or colleague?”

Ashley's Trip Date:

28th Dec - 5th Jan 2022

What was your most memorable moment?

Seeing a glacier for the first time was indescribable. The weather was wild, we had our heads down as we hiked because the rain and wind were coming at us sideways. My husband actually thought it was hailing due to how hard the rain drops felt as they hit our faces. We started up a hill to a look out of Grey Lake and when we hit the top we saw they most stunning glacier, the Lake was this soft velvety grey, and to the right the sun was shining through the clouds and lighting up the snow covered mountains. It was this mix of crazy chaos from the wind and rain and the most peaceful joyful moment of seeing such incredible beauty. As we headed down the hill my son told me that he thinks he just had the most amazing experience of his life.

Which of the following best describes your adventure?

Life changing

On a scale of 0 to 10, how likely is it that you would recommend Swoop to a friend or colleague?

1 2 3 4 5 6 7 8 9 10

10 out of 10

Tell us about the Trekking

We had a large group of 7 family members with varying hiking abilities and experience. Our two guides, Minerva and Katty, were so great with the group. They adapted their hiking style to meet our needs, helped encourage people and celebrated our achievements. More than that, they became our friends. Trekking is physically and mentally challenging at times. Our guides helped up meet the challenge and also gave us room struggle a little, so we could grow. It was a life changing trip for our family.

Were Swoop right to recommend Chile Nativo?


Do you have any tips or advice for other people planning a trip to Patagonia?

Come prepared for any and all weather! Base layers and waterproof outerwear were the best things we brought.

Has your experience changed your perspective in any way?

I'm still processing what the trip has done for me. I know it changed us all though.

Do you have any recommendations for Swoop, or feedback about the team?


Was there anything else Swoop could have done for you to help you prepare for your trip?


6 people found this review helpful

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